- IF YOU HAVE A PROBLEM

PROBLEM

CAUSE

REMEDY 0

Motor does not start.

No power supply.

Check cable, plug and socket.

 

 

Thermal cut-out.

Leave to cool.

 

 

 

 

 

Suction force is gradually

Nozzle, suction hose or tube

Check for blockage and

decreasing.

is blocked.

remove it.

Cord does not rewind

Check that the cord is not

Pull the cord out 2-3m and

fully.

twisted or wound unevenly.

push the cord rewind button.

 

 

 

 

 

Vacuum cleaner does

Crack or hole in hose.

Check hose and replace if

not pick up dirt.

 

 

required.

Low or decreasing

Filter is full of dust.

Please check filter and, if

suction

 

 

necessary, clean as illustrated

 

 

 

 

in the instructions.

If you have any questions or comments relating to Samsung products,

please contact the SAMSUNG customer care center.

 

Country

 

Customer Care Center ☎

 

Web Site

AUSTRALIA

 

1300 362 603

 

www.samsung.com/au

HONG KONG

 

(852) 3698 4698

 

www.samsung.com/hk

 

 

www.samsung.com/kh_en/

 

 

 

 

MALAYSIA

 

1800-88-9999

 

www.samsung.com/my

SINGAPORE

 

1800-SAMSUNG (7267864)

 

www.samsung.com/sg

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