Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom | Cause | Correction | |
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No power. | The power cord is disconnected. | Plug the power cord into the wall outlet | |
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| securely. | |
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The power is on, but | No disc is inserted. | Insert a disc or tape. (Check that the | |
the DVD+VCR does not | No tape is inserted. | disc or tape indicator in the display | |
work. |
| window is lit.) | |
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No picture. | The TV is not set to receive DVD+VCR | Select the appropriate video input mode | |
| signal output. | on the TV so the picture from the | |
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| DVD+VCR appears on the TV screen. | |
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| TV/VCR mode for DVD+VCR is set to | Press the TV/VCR button on the remote | |
| TV. | control repeatedly to choose VCR | |
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| mode. VCR indicator light appears in | |
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| the display window. | |
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| The video cable is not connected | Connect the video cable securely. | |
| securely. |
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| The connected TV power is turned off. | Turn on the TV. | |
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No sound. | The equipment connected with the | Select the correct input mode of the | |
| audio cable is not set to receive | audio receiver so you can listen to the | |
| DVD+VCR signal output. | sound from the DVD+VCR. | |
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| The audio cables are not connected | Connect the audio cable securely. | |
| securely. |
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| The power of the equipment connected | Turn on the equipment connected with | |
| with the audio cable is turned off. | the audio cable. | |
| The Digital Audio Output is set to the | Set the Digital Audio Output to the | |
| wrong position. | correct position, then turn on the | |
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| DVD+VCR again by pressing POWER. | |
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The playback picture is | The disc is dirty. | Clean the disc. | |
poor. |
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Tape heads are dirty. | Clean video heads. | ||
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| Tape is a rental or was recorded on | Use CH/TRK (v/V) for manual tracking | |
| another VCR. | adjustment while tape is playing. | |
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The DVD+VCR does | No disc is inserted. | Insert a disc or tape. (Check that the | |
No tape is inserted. | disc or tape indicator in the display | ||
not start playback. | |||
| window is lit.) | ||
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| An unplayable disc is inserted. | Insert a playable disc. (Check the disc | |
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| type, color system, and Regional code.) | |
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| The disc is placed upside down. | Place the disc with the playback side down. | |
| The disc is not placed within the guide. | Place the disc on the disc tray correctly | |
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| inside the guide. | |
| The disc is dirty. | Clean the disc. | |
| The Rating level is set. | Cancel the Rating function or change | |
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| the rating level. | |
The remote control | The remote control is not pointed at the | Point the remote control at the remote | |
does not work properly. | remote sensor of the DVD+VCR. | sensor of the DVD+VCR. | |
| The remote control is too far from the | Operate the remote control within 23 ft | |
| DVD+VCR. | (7 m). | |
| There is an obstacle in the path of the | Remove the obstacle. | |
| remote control and the DVD+VCR. |
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| The batteries in the remote control are | Replace the batteries with new ones. | |
| exhausted. |
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| This remote control has same buttons | When using a VCR, first press the VCR | |
| between VCR and DVD (ex. PLAY). | button. When using a DVD, first press | |
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| the DVD button. | |
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