Call Center Toll-free Direct dial | Seagate ST94019A, ST93015A

USA/Canada/Latin America Support Services

Presales Support

Call Center	Toll-free	Direct dial	FAX
Americas	1-877-271-32851	+1-405-324-47301	+1-405-324-4704

Technical Support

Call Center	Toll-free	Direct dial	FAX
Americas	1-800-SEAGATE2	+1-405-324-47003	+1-405-324-4702

Warranty Service

Call Center	Toll-free	Direct dial	FAX / Internet
USA, Mexico and	1-800-468-34724	+1-405-324-47204	+1-405-324-4722
Latin America
Canada
Memofix5	1-800-636-6349	+1-905-660-4936	+1-905-660-4951
			www.memofix.com
Brazil
MA Centro de Serviços5	—	+55-21-2509-7267	+55-21-2507-6672
		www.mainformatica.com.br/produtos.htm

1Hours of operation are 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 6:00 P.M., Monday through Friday (Central time) 2For product-specific phone number

3Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time)

4Hours of operation are 8:30 A.M. to 12:15 P.M. and 1:30 P.M. to 5:30 P.M., Monday through Friday (Central time) 5Authorized Service Center

Momentus 42 Product Manual, Rev. A

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Seagate ST94019A, ST93015A, ST92014A manual Call Center Toll-free Direct dial, Americas +1-405-324-47301 +1-405-324-4704

Contents

Momentus Page Momentus Page Revision status summary sheet Rev. a 05/03/2004 AllRevision Date Sheets Affected Page Contents Momentus 42 Product Manual, Rev. a List of Figures Viii Momentus 42 Product Manual, Rev. a Momentus 42 disc drive Introduction Momentus 42 Product Manual, Rev. a Drive specification ST94019A ST93015A ST92014A Drive specificationsSpecification summary Specifications Specifications Physical organization Default logical geometryLBA mode Formatted capacity Physical characteristics Technology SpecificationRecording and interface technology Time to ready Typical Max Seek timeTime to ready Typical seek times msec Read Write Power specifications Typical current profile Conducted noiseVoltage tolerance Idle mode Power-management modesPower management modes Active mode Environmental specifications Vibration ShockOperating shock Nonoperating shock Electromagnetic immunity AcousticsElectromagnetic immunity Drive level acoustics Agency certification Safety certificationMeasurement type Specification Reliability Korean RRL Australian C-Tick N176FCC verification Momentus 42 Product Manual, Rev. a Master/slave configuration Configuring and mounting the driveHandling and static discharge precautions Jumper settings Cable-select option Drive mounting Cable Connector Conductor Contact Signal Name ATA interface signals and connector pinsConnector signals Connector Cable Signal Name Contact Conductor Supported ATA commands Supported commandsCommand name Command code in hex ATA-standard commands Command name Command code in hex ATA-standard power-management commandsATA-standard security commands Word Description Value Identify Device command XxxxH Description if bit is set to Bit Features register values Set Features command 4 S.M.A.R.T. commands Supported S.M.A.R.T. commandsCode in features register A.R.T. command Technical Support Seagate Technology support servicesInternet MySeagate Reseller.seagate.com Presales Support Authorized Service Centers Warranty Service Call Center Toll-free Direct dial FAX / Internet Call Center Toll-free Direct dialAmericas +1-405-324-47301 +1-405-324-4704 Americas SEAGATE2 +1-405-324-47003 +1-405-324-4702 FAX Services-All Europe toll call Call Center Presales and Technical Support Warranty ServiceToll-Free Support Numbers Asia/Pacific Support Services Momentus 42 Product Manual, Rev. a Numerics IndexPage Page Momentus 42 Product Manual, Rev. a Page Seagate Technology LLC