5-12
CHAPTER5
TROUBLESHOOTING
Always check the message display whenever the copier stops or
operation is not possible. The messages will give you easy-to-follow
directions. If the messages do not give specific instructions, check the
list below.
COPIER TROUBLE? Troubleshooting
Copier does not operate.
Copies are too dark or too
light.
Blank copies.
Copies smear if rubbed.
Copy size is different from
the selected paper size.
Paper misfeeds frequently.
lCopier plugged in?
lPower switch on?
lCopy density properly adjusted?
lIs the original placed face up in the
document feeder tray or face down
on the document glass?
lPaper too heavy?
lPaper damp?
lPaper size indicator properly set?
lNon-standard paper used?
lIs paper properly installed?
lPieces of paper inside copier?
lPaper curled or damp?
Plug the copier into a grounded outlet.
Turn the power switch on.
See page 2-16.
Place the original face up in the
document feeder tray or face down on
the document glass.
Use copy paper within the specified
range. See page 4-2.
Replace with dry copy paper. Be sure
to store copy paper in a dry location.
When changing the copy paper size in
a tray, be sure to adjust the paper size
indicator. See page 4-4.
Use standard paper.
If using special papers, feed the paper
through the bypass tray.
See pages 2-14 and 4-2.
Remove all pieces of misfed paper.
See page 5-2.
Store copy paper flat in the wrapper in
a dry location. See page 4-8.
Problem Solution