71
Problem Possible Solution
• No picture • Is connection to other components correct? Pages 12 to 16 and 49
• Is the correct input selected? Pages 12 and 20
• Is "On" selected in "Audio Only"? Page 29
• If the PC image is not displayed, check the following:
- When connecting a laptop PC to the TV, check that display output mode of the
PC is set to external monitor.
- Check the resolution setting on the PC. Is a non-compatible signal being input?
Page 54
• Picture quality of HD programs is
poor.
• To enjoy HD images from external equipment, you are required to set up HDMI
connection or component connection.
• If the program content is not of HD quality, HD images cannot be displayed. Check
that the program you are viewing provides HD images.
• The HD cable/satellite set-top box may need to be confi gured to output HD images
via cable/satellite.
• The cable/satellite broadcast may not support a signal resolution of 1080p.
• The TV sometimes makes a
cracking sound.
• This is not a malfunction. This happens when the cabinet slightly expands and
contracts according to change in temperature. This does not affect the TV's
performance.
• The AQUOS ADVANTAGE LIVE
cannot be displayed.
• Is the ETHERNET cable connected correctly? Page 57
• Check the settings of "Internet Setup". Pages 58 to 59
• Some Internet functions used on
a PC are not available from the
TV.
• The TV has only limited functions compared with regular PC browsers. Page 61
Troubleshooting - Error Message
The example of an error message
displayed on a screen Error code Possible Solution
• Failed to receive broadcast. E202 • Check the antenna cable. Check that the antenna is correctly
setup.
• No broadcast now. E203 • Check the broadcast time in the program guide.
• An incompatible audio signal has
been received. Change the output
device audio settings to PCM.
—• This message is displayed when an audio format other than
PCM is input. (Dolby Digital and DTS audio formats are not
supported.)
-Set the audio output format of connected external HDMI
equipment to PCM.
-Refer to the operation manual of the external equipment for
setting details.
Cautions regarding use in high and low temperature environments
• When the unit is used in a low temperature space (e.g. room, offi ce), the picture may leave trails or appear slightly delayed.
This is not a malfunction, and the unit will recover when the temperature returns to normal.
• Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a
heater, as this may cause the cabinet to deform and the front panel to malfunction.
Storage temperature: f4°F to e140°F (f20°C to e60°C)
Appendix