Appendix

Troubleshooting

 

Problem

 

Possible Solution

 

 

 

 

No power

Check if you pressed TV POWER on the remote control unit. (See page 12.) If the

 

 

 

indicator on the TV does not light up, press POWER on the TV.

 

 

Is the AC cord disconnected? (See page 16.)

 

 

Has the power been turned on? (See page 18.)

 

 

 

 

Unit cannot be operated.

External infl uences such as lightning, static electricity, may cause improper

 

 

 

operation. In this case, operate the unit after fi rst turning off the power of the TV or

 

 

 

unplugging the AC cord and replugging it in after 1 or 2 minutes.

 

 

 

 

Remote control unit does not

Is the FUNCTION set correctly? Set it to the TV setting position.

 

operate.

Are batteries inserted with polarity (e, f) aligned? *

 

 

Are batteries worn out? (Replace with new batteries.)

 

 

• Are you using it under strong or fl uorescent lighting?

 

 

• Is a fl uorescent light illuminated near the remote control sensor?

 

 

 

 

Picture is cut off/with sidebar

Is the image position correct? *

 

screen.

Are screen mode adjustments such as picture size made correctly? *

 

 

 

 

Strange color, light color, or color

Adjust the picture tone. *

 

misalignment

Is the room too bright? The picture may look dark in a room that is too bright.

 

 

Check the input signal setting. *

 

 

 

 

Power is suddenly turned off.

Is the sleep timer set? *

 

 

Check the power control settings. *

 

 

The unit's internal temperature has increased.

 

 

 

Remove any objects blocking vent or clean.

 

 

 

 

No picture

Is connection to other components correct? *

 

 

Is correct input signal source selected after connection? *

 

 

Is the correct input selected? *

 

 

Is picture adjustment correct? *

 

 

Is “On” selected in “Audio Only”? *

 

 

Is a non-compatible signal being input? *

 

 

 

 

No sound

Is the volume too low? *

 

 

Is “Variable” selected in “Output Select”? *

 

 

Have you pressed MUTE on the remote control unit? *

 

 

 

 

The TV sometimes makes a

This is not a malfunction. This happens when the cabinet slightly expands and

 

cracking sound.

 

contracts according to change in termperature. This does not affect the TV's

 

 

 

performance.

 

 

 

 

• See the OPERATION MANUAL FOR HOTEL OPERATOR for the Possible Solutions marked with an asterisk (*).

Troubleshooting-Digital broadcasting

The error message about reception of broadcast

The example of an error message

Error code

 

Possible Solution

 

displayed on a screen

 

 

 

 

 

 

 

 

 

 

Failed to receive broadcast.

E202

Check the antenna cable. Check that the antenna is correctly

 

setup.

 

 

 

 

 

 

 

 

 

No broadcast now.

E203

Check the broadcast time in the program guide.

 

 

 

 

 

Cautions regarding use in high and low temperature environments

When the unit is used in a low temperature space (e.g. room, offi ce), the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.

Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a

heater, as this may cause the cabinet to deform and the Liquid Crystal panel to malfunction. Storage temperature: f4°F to e140°F (f20°C to e60°C)

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