Questions & Answers | 65 |
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Question | Possible causes | Possible solution |
Message cannot be | Service provider does not support this | Check with your Service Provider. |
sent. | service. |
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| Phone number of the service centre is | Set service centre (p. 34). |
| not set or is wrong. |
|
| SIM card contract does not support this | Contact your Service Provider. |
| service. |
|
| Service centre overloaded. | Repeat message. |
| Addressee does not have a compatible | Check. |
| phone. |
|
PIN error/ | Three wrong entries. | Enter the PUK (MASTER PIN) provided with |
PIN 2 error. |
| the SIM card according to the instructions. |
|
| If the PUK (MASTER PIN) has been lost, |
|
| contact your service provider. |
Phone code error. | Three wrong entries. | Contact Siemens Service (p. 66). |
Service provider code | No authorisation for this service. | Contact your Service Provider. |
error. |
|
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Too few/too many | Functions may have been added or re- | Check with your Service Provider. |
menu entries. | moved by the service provider via the |
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| SIM card. |
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Damage |
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Severe shock. | Remove battery and SIM and insert them again. Do not dismantle the phone. | |
Phone became wet. | Remove battery and SIM card. Dry immediately with cloth, do not heat. | |
| Dry connector contacts thoroughly. Stand unit upright in an air current. | |
| Do not dismantle the phone. |
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Reset settings to the factory default: * # 9 9 9 9 # A