Questions & Answers

125

 

 

 

 

 

 

 

 

 

Problem

Possible causes

Possible solution

 

 

 

 

No network

Weak signal.

Move higher, to a window or an open space.

 

 

 

 

connection.

Outside GSM range.

Check service provider's coverage area.

 

 

 

 

 

 

 

 

 

 

Invalid SIM card.

Complain to the service provider.

 

 

 

 

 

New network not authorized. Try manual selection or select a different network

 

 

 

(p. 88).

 

 

 

 

 

Network barred.

Check network barrings (p. 86).

 

 

 

 

 

Network overloaded.

Try again later.

 

 

 

 

 

 

 

 

 

Phone loses

Signal too weak.

Reconnection to another service provider is automatic

 

 

 

network.

 

(p. 88). Switching phone off and on again can speed

 

 

 

this up.

 

 

 

 

Calls not possible.

Second line set.

Set first line ‘(p. 87).

 

 

 

 

 

New SIM card inserted.

Check for new barrings.

 

 

 

 

 

Charge limit reached.

Reset limit with PIN 2 (p. 46).

 

 

 

 

 

Credit used up.

Load credit.

 

 

 

 

Certain uses of

Call restrictions are in place

Barrings can be set by service provider. Check bar-

 

 

 

phone not possible.

 

rings (p. 86).

 

 

 

 

No entries in

Phonebook is full.

Delete entries in Phonebook or transfer to Address-

 

 

Addressbook possi-

 

book (p. 36).

 

 

 

 

ble.

 

 

 

 

 

 

 

Voice mail not func-

Call forward to mailbox not

Set call forward to mailbox (p. 79).

 

 

 

 

tioning

set.

 

 

 

 

 

 

SMS (text mes-

SMS memory is full.

To free up capacity, delete (p. 51) or file (p. 51) text

 

 

sage) Tflashing.

 

messages (SMS).

 

 

 

 

Function cannot be

Not supported by service

Contact your service provider.

 

 

 

 

set.

provider or registration

 

 

 

 

 

 

 

required.

 

 

 

 

 

 

Capacity problems

Handset memory full.

Delete files in the relevant areas.

 

 

 

 

with, for example,

 

 

 

 

 

 

 

Games & More, ring

 

 

 

 

 

 

 

tones, pictures,

 

 

 

 

 

 

 

SMS archive.

 

 

 

 

 

 

 

No WAP access,

Profile not activated, profile

Activate (p. 70), set (p. 70) WAP profile or HTTP pro-

 

 

downloading not

settings wrong/incomplete.

file (p. 73). If necessary ask your service provider.

 

possible.