25
Additional Information

Playback does not start from the

beginning of content.

,Press OPTIONS, and select “Play from
beginning.”

Playback does not start from the resume

point where you last stopped playing.

,The resume point may be cleared from
memory when
you open the disc lid.
you disconnect the USB device.
you play other content.
you turn off the player.
you change some settings under the
“Setup.”

The player does not respond to any button.

,The ?/1/HOLD switch is set in the
direction of HOLD.
,Moisture has condensed inside the player
(page4).
,Disconnect the AC power cord from the
wall outlet and slide the ?/1/HOLD switch
in the direction of ?/1 and hold for 10
seconds until the POWER indicator on the
player turns off.

The player does not detect a USB device

connected to the player.

,Make sure that the USB device is securely
connected to the USB jack.
,Check if the USB device or a cable is
damaged.
,Check if the USB device is on.
,If the USB device is connected via a USB
hub, connect the USB device directly to the
player.

The player cannot connect to the network.

,Check the network connection (page 13)
and the network settings (page 23).

The message “A new software version is

available. Please go to the "Setup" section

of the menu and select "Network update"

to perform the update.” appears on the

screen when turning the player on.

,See “Network Update” (page19) to update
the player to a newer software version.

There is no picture or the picture is not

output correctly.

,Check that all the connecting cables are
securely connected.
,Switch the input selector on your TV to
display the signal from the player.
,For HDMI connections, try the following:
1Turn the player off and on again. 2Turn
the connected equipment off and on again.
3Disconnect and then reconnect the HDMI
cable.
,The HDMI OUT jack is connected to a DVI
device that does not support copyright
protection technology.
,For HDMI connections, check the “HDMI/
LCD Video Format” settings in the “Screen
Settings” setup (page 20).
,For BD-ROMs, check the “BD/DVD-ROM
1080/24p Output” setting in the “Screen
Settings” setup (page 20).
,The pictures are displayed in standard
quality on the HDMI-connected TV when
the audio/video cable is connected at the
same time. Disconnect the audio/video
cable to enjoy high quality digital pictures
on the HDMI-connected TV.
OperationsUSB deviceNetwork connectionHookup
,continued