29
Additional Information
There is no sound or the sound is not
output correctly.
,Check that all the connecting cables are
securely connected (page 12).
,Switch the input selector on your AV
amplifier (receiver) so that the audio signals
of the player are output from your AV
amplifier (receiver).
,If the audio signal does not come through
the DIGITAL OUT (OPTICAL/
COAXIAL)/HDMI OUT jack, check the
audio settings (page 23).
,For HDMI connections, try the following:
1Turn the player off and on again. 2Tur n
the connected equipment off and on again.
3Disconnect and then reconnect the HDMI
cable.
,For HDMI connections, if the player is
connected to a TV through an AV amplifier
(receiver), try connecting the HDMI cable
directly to the TV. Refer also to the
instruction manual supplied with the AV
amplifier (receiver).
,The HDMI OUT jack is connected to a DVI
device (DVI jacks do not accept audio
signals).
,The device connected to the HDMI OUT
jack does not support the audio format of
the player. Check the audio settings
(page 23).
The HD Audio (Dolby Digital Plus, Dolby
TrueHD, DTS-HD High Resolution Audio,
and DTS-HD Master Audio) is not output
by bitstream.
,Set “BD Audio MIX Setting” to “Off” in
the “Audio Settings” setup (page 23 ).
,Check that the connected AV amplifier
(receiver) is compatible with each HD
Audio format.
The interactive audio is not output.
,Set “BD Audio MIX Setting” to “On” in the
“Audio Settings” setup (page23).
The disc does not play.
,The disc is dirty or skewed.
,The disc is upside down. Insert the disc with
the playback side facing down.
,The disc has a format that cannot be played
back by this player (page 32).
,The player cannot play a recorded disc that
is not correctly finalized.
,The region code on the BD or DVD does
not match the player.
The player does not detect a USB device
connected to the player.
,Make sure that the USB device is securely
connected to the USB jack.
,Check if the USB device or a cable is
damaged.
,Check if the USB device is on.
,If the USB device is connected via a USB
hub, connect the USB device directly to the
player.
The picture/sound is poor/certain
programs display a loss of detail,
especially during fast-motion or dark
scenes.
,Picture/sound quality may be poor
depending on Internet content providers.
,Picture/sound quality may be improved by
changing the connection speed. We
recommend the connection speed of at least
2.5 Mbps for standard definition video
(10 Mbps for high definition video).
,Not all videos will contain sound.
The picture is small.
,Press M to zoom in.
Sound DiscUSB deviceBRAVIA Internet Video,continued