Troubleshooting
The following checklist will help you remedy problems you may encounter with your unit. Before going through the checklist below, check the connection and operating procedures.
General
No power is being supplied to the unit.
•Check the connection. If everything is in order, check the fuse.
•If the unit is turned off and the display disappears, it cannot be operated with the remote commander.* t Turn on the unit.
The power antenna (aerial) does not extend. The power antenna (aerial) does not have a relay box.
No sound.
•The volume is too low.
•The ATT function is activated, or the Telephone ATT function (when the interface cable of a car telephone is connected to the ATT lead) is activated.
•The position of the fader control “FAD” is not set for a
No beep sound.
•The beep sound is canceled (page 11).
•An optional power amplifier is connected and you are not using the
The contents of the memory have been erased.
•The power supply lead or battery has been disconnected.
•The power supply lead is not connected properly.
Stored stations and correct time are erased. The fuse has blown.
Makes noise when the position of the ignition is switched.
The leads are not matched correctly with the car’s accessory power connector.
During playback or reception, demonstration mode starts.
If no operation is performed for 5 minutes with
tSet
The display disappears from/does not appear in the display window.
•The dimmer is set
•The display disappears if you press and hold (OFF). t Press and hold (OFF) on the unit until the
display appears.
•The connectors are dirty (page 15).
The Auto Off function does not operate.
The unit is turned on. The Auto Off function activates after turning off the unit.
tTurn off the unit.
CD playback
The disc cannot be loaded.
•Another disc is already loaded.
•The disc has been forcibly inserted upside down or in the wrong way.
The disc does not playback.
•Defective or dirty disc.
•The
MP3/WMA files cannot be played back.*
The disc is incompatible with the MP3/WMA format and version (page 14).
MP3/WMA files take longer to play back than others.*
The following discs take a longer time to start playback.
–a disc recorded with a complicated tree structure.
–a disc recorded in Multi Session.
–a disc to which data can be added.
The display items do not scroll.
•For discs with very many characters, those may not scroll.
•“A.SCRL” is set to “OFF”.
tSet
tPress and hold (DSPL) (SCRL).*
The sound skips.
• Installation is not correct.
tInstall the unit at an angle of less than 45° in a sturdy part of the car.
•Defective or dirty disc.
The disc will not eject.
Press Z (eject) (page 6).
Radio reception
The stations cannot be received.
The sound is hampered by noises.
•Connect a power antenna (aerial) control lead (blue) or accessory power supply lead (red) to the power supply lead of a car’s antenna (aerial) booster (only when your car has
•Check the connection of the car antenna (aerial).
•The auto antenna (aerial) will not go up.
tCheck the connection of the power antenna (aerial) control lead.
•Check the frequency.
Preset tuning is not possible.
•Store the correct frequency in the memory.
•The broadcast signal is too weak.
Automatic tuning is not possible.
•Setting of the local seek mode is not correct. t Tuning stops too frequently:
Set
Set
•The broadcast signal is too weak.
tPerform manual tuning.
During FM reception, the “ST” indication flashes.
•Tune in the frequency accurately.
•The broadcast signal is too weak. t Set
continue to next page t
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