Warning indicators and messages
If a code starting with a letter of the alphabet appears, your camera has a self- diagnosis display. The last two digits (indicated by ss) will differ depending on the state of the camera.
If you are unable to solve the problem even after trying the following corrective actions a few times, contact your Sony dealer or local authorized Sony service facility.
C:32:ss
•There is trouble with your camera’s hardware. Turn the power off and on again.
C:13:ss
•The camera cannot read or write data on the “Memory Stick Duo”. Turn the power off and then on again and re- insert the “Memory Stick Duo” several times.
•The internal memory has experienced a format error, or an unformatted “Memory Stick Duo” is inserted. Format the internal memory or the “Memory Stick Duo” (pages 46 and 47).
•The inserted “Memory Stick Duo” cannot be used with your camera, or the data is damaged. Insert a new “Memory Stick Duo” (page 90).
E:61:ss
E:91:ss
E:92:ss
•A camera malfunction has occurred. Initialize the camera (page 49), then turn the power on again.
Messages
If the following messages appear, follow the instructions.
Turn the power off and on again
•A problem with the lens has caused an error.
E
•The battery level is low. Install new ones or charged
System error
•Turn the power off and then on again (t step 2 in “Read This First”).
Internal memory error
•Turn the power off and then on again (t step 2 in “Read This First”).
Reinsert the Memory Stick
•Insert the “Memory Stick Duo” correctly.
•The inserted “Memory Stick Duo” cannot be used in your camera (page 90).
•The “Memory Stick Duo” is damaged.
•The terminal section of the “Memory Stick Duo” is dirty.
Memory Stick type error
•The inserted “Memory Stick Duo” cannot be used in your camera (page 90).
Troubleshooting
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