Other Information

Troubleshooting

If you have a problem with your TV, try the suggestions below. If the problem persists, see “Contacting Sony” at the end of this section.

General
Problem
Possible Remedies
I want to reset the TV

Turn on the TV. While holding down the RESET button on the

to the factory

remote control, press POWER button on the TV front panel.

settings

The TV will turn itself off, then back on again. Release the

 

RESET button.

 

 

I lost the parental

In the password screen, enter the following master password:

control password

4357. After using the master password, you must create a new

 

password. You cannot use the master to unlock currently

 

blocked channels.

There is a black box on the screen

You have selected a text option in the Setup menu (page 36) and no text is available. To turn off this feature, select Off in the Caption Vision option. If you were trying to select closed captioning, select CC1-4 instead of Text1-4.

There was a blackout

Unplug the power cord, wait 1 minute to reset TV and plug

or power outage, and

again then press the POWER button on your remote comander

now the TV won't turn

or on the TV front panel.

on and the timer LED

 

is flashing

 

 

 

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