Other Information
Troubleshooting
If you have a problem with your TV, try the suggestions below. If the problem persists, see “Contacting Sony” at the end of this section.
General
Problem | Possible Remedies |
I want to reset the TV | ❏ Turn on the TV. While holding down the RESET button on the |
to the factory | remote control, press POWER button on the TV front panel. |
settings | The TV will turn itself off, then back on again. Release the |
| RESET button. |
|
|
I lost the parental | ❏ In the password screen, enter the following master password: |
control password | 4357. After using the master password, you must create a new |
| password. You cannot use the master to unlock currently |
| blocked channels. |
There is a black box on the screen
❏You have selected a text option in the Setup menu (page 36) and no text is available. To turn off this feature, select Off in the Caption Vision option. If you were trying to select closed captioning, select
There was a blackout ❏ | Unplug the power cord, wait 1 minute to reset TV and plug |
or power outage, and | again then press the POWER button on your remote comander |
now the TV won't turn | or on the TV front panel. |
on and the timer LED |
|
is flashing |
|
|
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