Problems and remedies (continued)

There is no sound from the center speaker (for MHC-GS300AV only).

• Connect the speaker cords properly (see page 9).

There is no sound from the rear speakers (for MHC-GS300AV only).

• Connect the speaker cords properly (see page 9).

Sound lacks bass.

•Check that the speaker’s + and –jacks are connected correctly.

CD Player

The CD will not play.

•Close the front cover.

•Check if the CD is correctly loaded in the slot.

•The CD is dirty.

•The CD is loaded with the label side facing left.

•There is moisture on the CD.

Play does not start from the first track.

•The player is in Program or Shuffle Play mode. Press PLAY MODE repeatedly until “ PGM” or “ SHUF” disappears.

MP3 files cannot be played back.

•Recording was not performed according to the ISO 9660 level 1 or level 2 format, or the Joliet in the expansion format.

•The file extension “ .MP3” is not added to the file name.

•Files are not stored in MP3 format.

MP3 files take longer to play back than others.

After the unit reads all files on the disc, playback may take more time than usual if:

–the number of folders or files on the disc is very large.

–the folder and file organization structure is very complex.

The album title, track title and ID3 tag do not appear correctly.

•The CD was not recorded in conformance with ISO 9660 level 1 or level 2. Use a CD that conforms with ISO 9660 level 1 or level 2.

•The disc ID3 tag is not ver. 1 (ver. 1.0 or 1.1).

The folder title, track title, ID3 tag and the CD TEXT characters don’t appear properly.

The characters that can be displayed by this unit are as follows:

•Upper cases (A to Z)

•Numbers (0 to 9)

•Symbols (‘ –/ , + < > _ = `)

Other characters may not be displayed correctly.

The sound skips.

•The CD is dirty.

•Replace the CD.

•Try moving the system to a place without vibration (e.g., on top of a stable stand).

•Try moving the speakers away from the system, or placing them on separate stands.

•When you listen to a track with bass sounds at high volume, the speaker vibration may cause the sound to skip.

About ID3 tag version 2

Although not a malfunction, the following occurs when an MP3 file containing ID3 tag ver. 2 is played:

–When skipping a portion of ID3 tag ver. 2 (at the beginning of the track), sound is not output. Skip time changes depending ID3 tag ver. 2 capacity.

Example: At 64 kbytes, it is about 2 seconds (with RealJukebox)

–The displayed elapsed playing time when skipping a portion of ID3 tag ver. 2 is inaccurate.

For MP3 files of a bit rate other than 128 kbps, time is not displayed accurately during playback.

–When an MP3 file is created with MP3 conversion software (ex. RealJukebox*), ID3 tag ver. 2 will automatically be written.

*“ RealJukebox is a registered trademark of RealNetworks, Inc.”

As of December, 2001

38US