Immediate Help and Support
You can locate helpful information immediately by consulting your hard copy guides and supplements, or by accessing the online Computer User Guide and individual software Help files.
Your computer is supplied with these support options:
VAIO® Computer Quick Start1 — The Quick Start contains information on how to set up your computer quickly and easily. You can find instructions on how to connect power cords, cables, peripheral devices, and register your computer with Sony®. The Quick Start can also provide basic troubleshooting support.
VAIO® Computer Welcome2 — This supplement provides information about supplied accessories and your computer's hardware configuration.
About RAID Systems3 — Contains an overview of
VAIO® Recovery Options Guide — Provides information about restoring individual software programs, software drivers, drive partition(s), or your entire hard disk drive to the original factory installed settings.
VAIO® Computer User Guide — The online User Guide provides information about configuring, maintaining, and upgrading your computer. This support resource offers a variety of available topics, enabling you to quickly view specific information using
1.Click Start in the Windows® taskbar, then click Help and Support.
2.From the VAIO Help And Support Center menu, click VAIO User Guide.
Specifications — The online specifications sheet describes the hardware and software configuration of your VAIO computer. To view the online specifications sheet:
1.Connect to the Internet.
2.Go to the Sony online support Web site at http://www.sony.com/pcsupport.
3.Click the Documentation button and follow the
Preinstalled software Help files — Each preinstalled software program provides online Help within the software, that describes the software's features. In these Help files, you can find tutorials that teach you to use the software and locate troubleshooting support, should problems occur. To access software Help files:
1.Click Start in the Windows taskbar and point to All Programs. A submenu appears, listing all preinstalled software programs.
2.Click the desired software program.4 The software's main window appears.
3.From the menu bar, click Help. The software program's Help appears.
VAIO Software — This feature provides specific information on preinstalled software on your computer.
To access this online software information
1.Click Start in the Windows taskbar.
2.Click Welcome to VAIO life.
1 | C ertain V A IO ® computers are not supplied with the Q uick Start guide, they are supplied with the VAIO® Computer Welcome. |
2 | C ertain V A IO ® computers are not supplied with the Welcome supplement, they are supplied with the VAIO® Computer Quick Start. |
3This booklet is only supplied with certain V A IO ® computers that have RA ID capability or are RA
4You can locate the online Help for Sony® software programs by pointing to the individual software program's icon and selecting Help from the submenu.
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