Sprint Nextel PC3200 T

Section 3C

Troubleshooting Tips

In This Section

44Problem, Causes and Solutions

44Uninstalling the PCS Connection ManagerSMSoftware

This section provides assistance in diagnosing and solving many common

problems you may experience while using your PCS Connection CardTM

and PCS ConnectionManagerSM Software with your notebook PC.

Section 3: Using the PCS Connection Card

56 3C: Troubleshooting Tips

Contents

Main Table of Contents Section 3: Using the PCS Connection Card . . . . . . . . . . . . . . . . .34 Section 5: Technical Specifications & Regulatory Information . . .70 Section 6: Safety Information and Terms & Conditions . . . . .77 Welcome to Sprint O Introduction to this Users Guide T Page Section 1A Introducing the PCS Connection Card T Your PCS Connection Card CDMA Networks Package Contents About This Guide Section 1B Getting Started With Your PCS Connection Card T Getting Started The PCS Connection Card Software Activatingand Using PCS Service Care and Maintenance Page Section 2A Installation on Notebook PCs T Overview System Requirements Section 2B Installing Your PCS Connection ManagerSM Software and Card Notebook PCs (Windows 98SE, Me, 2000 and XP) Part1: Software Installation Page Page Page Part 2: Driver Installation Page Page Page Page Page Part 3: Activating and Provisioning Your PCS Connection Card Page Page Page Section 2C Inserting & Removing the PCS Connection Card T Inserting and Removingthe PCS Connection Card Page Page Page Section 3A The PCS Connection Manager T The PCS Connection Manager Startingthe PCS Connection Manager Software The PCS Connection Manager Window Page The Minimize and Close Buttons Connection Status Page Page Indicator Area Section 3: Using the PCS Connection Card The GO Button Taskbar Icons Accessing Links Windows Main Interface Section 3B Menu Options T Overview of Menu Items Page Page Page Page Page Page Other Features Auto-Update Page Page Section 3C Troubleshooting Tips T Problem, Causes and Solutions Problem , Causes and Solutions (cont) Page Connection Error Dialogs Uninstalling the PCS Connection Manager Software Page Page Section 4A PCS Vision P Messaging PCS Messages Signing Up for Web Updates Email Using PCS Email Accessing PCS Email Messages Composing PCS Email Messages PCS Business Connection Personal Edition PCS Vision FAQs Section 4: PCS Vision Page Page Section 5A Technical Specifications T your new PCS Connection Card Environmental Specifications Radio Frequency and Electrical Specifications Software Specifications Mechanical Specifications Section 5B Regulatory Information T Regulatory Notices Page Page Section 6A Safety and Notices T Important Notice Safety and Hazards Section 6B Terms and Conditions T Terms and Conditions Terms and Conditions of Services Section 6B: Terms & Conditions 81 Agreement. Provision of Service. Section 6B: Terms & Conditions 82 Service Plan. Changing Service Plans. Termination. Non-Term Service Plan. Termination. Term Service Plan. Section 6B: Terms & Conditions 83 Use of Services and Equipment; Availability. Coverage. Number. Phone Activation Fee. Section 6B: Terms & Conditions 84 PCS Vision (Third Generation) Wireless Charges. PCS Vision Premium Services. Section 6B: Terms & Conditions 85 Other Terms Applicable to PCS Vision Usage. Voice Command. Section 6B: Terms & Conditions 86 Invoicing. Payment. Late Payment Charges. Section 6B: Terms & Conditions 87 Disputed Charges. Account Spending Limit. Clear Pay. Deposits. Section 6B: Terms & Conditions 88 Wireless Web and Voice Portal Services. Taxes and Surcharges. Section 6B: Terms & Conditions 89 Roaming. Phones and Other Equipment. Lost or Stolen Equipment. Messages. Section 6B: Terms & Conditions 90 Caller ID. TTY Access. Pay-Per-Call Service. International Calling. Section 6B: Terms & Conditions 91 Indemnification. MANDATORY ARBITRATION OF DISPUTES. Section 6B: Terms & Conditions 92 Notices. Choice of Law; Jurisdiction. Section 6B: Terms & Conditions 93 General. Page Index 95 Index 96 Index Index 97 98 Index