Helpdesk / Technical Support Details

Swann Technical Support

All Countries E-mail: tech@swannsecurity.com

Telephone Helpdesk

 

USA toll free

AUSTRALIA toll free

1-800-627-2799

1300 138 324

(Su, 2pm-10pm US PT)

(M 9am-5pm AUS ET)

(M-Th, 6am-10pm US PT)

(Tu-F 1am-5pm AUS ET)

(F 6am-2pm US PT)

(Sa 1am-9am AUS ET)

USA Exchange & Repairs

NEW ZEALAND toll free

1-800-627-2799 (Option 1)

0800 479 266

(M-F, 9am-5pm US PT)

UK

0203 027 0979

See http://www.worldtimeserver.com for information on time zones and the current time in

Melbourne, Australia compared to your local time.

Warranty Information

Swann Communications USA Inc.

Swann Communications

Swann Communications LTD.

12636 Clark Street

Unit 13, 331 Ingles Street,

Stag Gates House

Santa Fe Springs CA 90670

Port Melbourne Vic 3207

63/64 The Avenue

USA

 

SO171XS

 

 

United Kingdom

Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from it’s original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping

costs incurred when shipping from and to any country other than the country of origin.

The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the

device will render all warranties void.

By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by

local laws, regulations and legal rights will take precedence.

© Swann Communications 2011

FCC Verification

This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna

Increase the separation between the equipment and the receiver

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help

WARNING: Modifications not approved by the party responsible for compliance could void user’s authority to

operate the equipment.