TEFAL/T-FAL* INTERNATIONAL LIMITED GUARANTEE
This product is repairable by TEFAL/T-FAL*, during and after the guarantee period.
Accessories, consumables and end-user replaceable parts can be purchased, if locally available, as described on the
TEFAL/T-FAL internet site www.tefal.com
TEFAL/T-FAL guarantees this product against any manufacturing defect in materials or workmanship during the guarantee period within those countries*** as stated in the country list on the last page of the user manual, starting from the initial date of purchase.
The international manufacturer’s guarantee covers all costs related to restoring the proven defective product so that it conforms to its original specifications, through the repair or replacement of any defective part and the necessary labor. At TEFAL/T-FAL’s choice, a replacement product may be provided instead of repairing a defective product. TEFAL/T-FAL’s sole obligation and your exclusive resolution under this guarantee are limited to such repair or replacement.
Conditions & Exclusions
TEFAL/T-FAL shall not be obliged to repair or replace any product which is not accompanied by a valid proof of purchase. The product can be taken directly in person or must be adequately packaged and returned, by recorded delivery (or equivalent method of postage), to a TEFAL/T-FAL authorized service centre. Full address details for each country’s authorized service centers are listed on TEFAL/T-FAL website or by calling the appropriate consumer Service centre set out in the attached Country List.
This guarantee applies only for products purchased and used for domestic purposes and will not cover any damage which occurs as a result of misuse, negligence, failure to follow TEFAL/T-FAL instructions, or a modification or unauthorized repair of the product, faulty packaging by the owner or mishandling by any carrier. It also does not cover normal wear and tear, maintenance or replacement of consumable parts, or the following:
-using the wrong type of water or consumable
-damages or bad results specifically due to wrong voltage or frequency as stamped on the product ID or specification -scaling (any de-scaling must be carried out according to the instructions for use)
-accidents including fire, flood, thunderbolt etc -mechanical damages, overloading
-ingress of water, dust or insects into the product
-damage to any glass or porcelain ware in the product -professional or commercial use
Consumer Statutory Rights
This international TEFAL/T-FAL guarantee does not affect the Statutory Rights a consumer may have or those rights that cannot be excluded or limited, nor rights against the retailer from which the consumer purchased the product. This guarantee gives a consumer specific legal rights, and the consumer may also have other legal rights which vary from State to State or Country to Country. The consumer may assert any such rights at his sole discretion.
***Where a product purchased in one listed country and then used in another listed country, the international TEFAL/T-FAL guarantee duration is the one in the country of usage, even if the product was purchased in a listed country with different guarantee duration. The repair process may require a longer time if the product is not locally sold by TEFAL/T-FAL. If the product is not repairable in the new country, the international TEFAL/T-FAL guarantee is limited to a replacement by a similar or alternative product at similar cost, where possible.
*TEFAL household appliances appear under the T -FAL brand in some territories like America and Japan. TEFAL/T-FAL are registered trademarks of Groupe SEB.