Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.
Problem | Solution | |
TV will not turn on | • | Make sure the power cord is plugged in, then press POWER. |
| • | The remote control batteries may be dead. Replace the batteries. |
No picture, no sound | • | Check the antenna/cable connections. |
No sound, picture OK | • | The sound may be muted. Press VOLUME. |
| • | The station may have broadcast difficulties. Try another channel. |
| • | Check that the SPEAKERS function in the AUDIO menu is properly |
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| set. |
Poor sound, picture OK | • | The station may have broadcast difficulties. Try another channel. |
Poor picture, sound OK | • | Check the antenna connections. |
| • | The station may have broadcast difficulties. Try another channel. |
| • | Adjust the PICTURE menu. |
Poor reception of broadcast channels | • | The station may have broadcast difficulties. Try another channel. |
| • | Check the antenna connections. |
| • | If you are using a VCR, make sure the TV/VCR button is set |
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| correctly. |
Cannot receive above channel 13 | • | Make sure TV/CABLE is set to the mode that corresponds to the |
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| signal source type (cable or antenna). |
Black box appears on the screen | • | The Closed Caption/Text feature may be on. |
Unable to select a certain channel | • | The channel may be locked out with the CH LOCK feature or |
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| erased with the ADD/ERASE feature. |
Multiple images | • | The station may have broadcast difficulties. Try another channel. |
| • | Antenna reception may be poor. Use a highly directional outdoor |
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| antenna. |
Poor color or no color | • | The station may have broadcast difficulties. Try another channel. |
| • | Adjust the TINT and/or COLOR in the PICTURE menu. |
No stereo or SAP sound from a | • | Make sure the MTS feature is set properly. |
known MTS broadcast |
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The remote control does not operate | • | Press the appropriate device button (TV/CABLE/VCR). |
| • | There may be an obstruction between the remote control and the |
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| remote control sensor. Remove the obstruction. |
| • | The remote control batteries may be dead. Replace the batteries. |
Introduction |
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Connecting | yourTV |
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Usingthe | RemoteControl |
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Settingup | yourTV |
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UsingtheTV’s | Features |
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Appendix |
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Index |
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