Care and maintenance

Reinitialising your Toshiba phone

Reinitialising your Toshiba phone resets all settings to their factory defaults, and deletes all of your data.

You should only use this procedure as a last resort. We recommend that you back up all of your data before resetting your Toshiba phone.

If you are experiencing a problem with an application, it is most likely a result of a conflict between installed programs. We recommend uninstalling the most recently added program first.

Also verify that the program is designed to be run on your Toshiba phone by comparing the requirements to the information provided with your phone. To view this information:

1.From the Today screen, tap Start > Settings.

2.Tap the System tab.

3.Tap About.

To reinitialise your Toshiba phone:

1.With your Toshiba phone switched off, press and hold both Volume keys.

2.While keeping the the Volume keys pressed, press the Power key for approximately three seconds.

3.Wait for the touch panel to load.

4.Press Y to reinitialise your Toshiba phone, or N to cancel. Your phone will restart.

IMPORTANT: If you reset your Toshiba phone, any applications that you have installed will be deleted. You will also lose all personal data such as music, ringtones and pictures.

IMPORTANT: It is recommended that you frequently back up the data on your Toshiba phone.

TIP: This procedure is also referred to as a hard reset.

Care and maintenance

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