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If Something Goes Wrong

ExpressCard® problems

Resolving ExpressCard® problems
Here are some common problems and their solutions:

The slot appears to be dead. ExpressCards® that used to work

no longer work.

Check the ExpressCard® status:
1Click Start, Control Panel, System and Security, and then
under System, click Device Manager.
2Double-click the appropriate ExpressCard, which will be listed
under one of the categories shown, for example: Disk drives,
Network adapters, Other, etc.
The operating system displays your ExpressCard’s Properties
dialog box, which contains information about your
ExpressCard configuration and status.

The computer stops working (hangs) when you insert an

ExpressCard®.

1If the ExpressCard® causes the system to hang, hold down the
ON/OFF button until the computer shuts down (approximately
10 seconds).
2Restart the computer and press the F8 key immediately after
pressing the ON/OFF button.
3From the menu, select Safe Mode.
4After the computer starts, click Start, Control Panel, System
and Security, and then under System, click Device Manager.
5Look for an item with a yellow shield with an exclamation
mark in it. This indicates there is a resource conflict. Do one of
the following:
❖If there is a resource conflict, right-click the item marked
with the yellow exclamation point and select Uninstall
from the menu, and then proceed to step 6.
❖If no resource conflict is indicated, contact the card
manufacturer for additional troubleshooting assistance.
6Click OK to confirm the uninstall.
7In the Device Manager window, click the Action menu and
select Scan for Hardware changes.
8Restart the computer normally.
9If the issue is not resolved, contact the card manufacturer for
additional troubleshooting assistance.