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If Something Goes Wrong

DVD operating problems

DVD operating problems
If you experience a problem playing DVDs, you may be able to fix
the problem yourself.
For general problems playing a DVD title, try the following steps:
1Verify that the disc is in a format that the drive supports.
2Ensure that the disc is properly inserted in the drive tray.
3Use the DVD Player software that came with your computer to view
DVD mov ies.
4Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.
5Verify that your computer recognizes your optical disc drive by
clicking Start, and then Computer. The optical disc drive
should appear in the list.
6See “Checking device properties” on page 159 for instructions
on using Device Manager to view the optical disc drive
properties.
7Check the Toshiba Web site for new information on optical
disc drives and their operation.

A blank screen appears while watching a DVD-ROM movie

or title.

Change the setting for when to turn off the display using the
following steps:
1Click Start, Control Panel, System and Security, and then
Power Options.
2Click Choose when to turn off the display in the left pane.
3To turn off the display, select Never in the drop-down lists.
4Click Save changes.

The screen saver runs while you are watching a movie or title.

If the screen saver is enabled, it runs on top of any movie or title
you are watching. To disable the screen saver:
1Right-click on the desktop and click Personalize in the menu.
2Click Screen Saver in the lower-right corner of the window.
3Select None from the Screen saver drop-down list.
4Click OK.