Toshiba L630, L635 DVD Super Multi(±R DL) Drive, , for, object, do not, facing up, to Chapter 3, The Grand Tour, Some CD/DVDs run, more information, You cannot access a

L630/L635

DVD Super Multi(±R DL) DriveFor more information, refer to Chapter 4, Operating Basics.

Problem	Procedure
You cannot access a	Make sure the drive’s drawer is securely closed.
CD/DVD in the drive	Press gently until it clicks into place.
	Open the drawer and make sure the CD/DVD is
	properly seated. It should lie flat with the label
	facing up.
	A foreign object in the drawer could block laser
	light from reading the CD or DVD. Make sure
	there is no obstruction. Remove any foreign
	object.
	Check whether the DVD is dirty. If it is, wipe it
	with a cleaning cloth dipped in water or a neutral
	cleaner. See the Media Care section in Chapter
	4, for details on cleaning.
Some CD/DVDs run	The software or hardware configuration may be
correctly, but others	causing a problem. Make sure the hardware
do not	configuration matches your software’s needs.
	Check the CD/DVD’s documentation.
	Check the type of CD/DVD you are using. Refer
	to Chapter 3, Hardware, Utilities and Options, for
	more information.
	Check the region code on the DVD. It must
	match that on the drive. Region codes are listed
	in the Optical Disc Drive section in Chapter 2,
	The Grand Tour.

Cannot write correctly If you have trouble writing, make sure you are observing the following precautions:

■Use only media recommended by TOSHIBA

■Do not use the mouse or keyboard during writing.

■Use only the software supplied with the computer for recording.

■Do not run or start other software during writing.

■Do not jar the computer during writing.

■Do not connect/disconnect external devices or install/remove internal cards during writing.

If problems persist, contact your dealer.

8-8 User’s Manual