PROBLEM AND TROUBLESHOOTING GUIDE
Check the following chart before requesting service.
SYMPTOM | CAUSE | POSSIBLE SOLUTION | PAGE | ||
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POWER |
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No power. | The AC power cord is not connected. | Connect the AC power cord to the | 7 | ||
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Although the power is on, | Cassette is not inserted. | Insert a video cassette. | 33 | ||
the TV/VCR does not |
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operate. | TIMER REC buttons is depressed. | Press the TIMER REC buttons. | |||
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TV BROADCAST RECEPTION |
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| TV station experiencing problems. | Try another channel. | 18 | |
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| Picture control is not adjusted. | Check picture control adjustments. | 31, 32 | |
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Poor or no picture. | Possible local interference. | Check for source of reception | 50 | ||
| disturbance. | ||||
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| Antenna (CATV) connector is not | Check CATV connection or VHF/ |
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| connected or possible local | UHF antenna, reposition or rotate | 11, 13 | |
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| interference. | antenna. |
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| TV station experiencing problems. | Try another channel. | 18 | |
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| Picture control is not adjusted. | Check picture control adjustments. | 31, 32 | |
Poor or no color. | Possible local interference. | Check for source of reception | 50 | ||
| disturbance. | ||||
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| Antenna (CATV) connector is not | Check CATV connection or VHF/ |
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| connected or possible local | UHF antenna, reposition or rotate | 11, 13 | |
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| interference. | antenna. |
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| TV station experiencing problems. | Try another channel. | 18 | |
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Picture wobbles or drifts. | Antenna (CATV) connector is not | Check CATV connection or VHF/ |
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connected or possible local | UHF antenna, reposition or rotate | 11, 13 | |||
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| interference. | antenna. |
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| Cable TV channel is scrambled. | Try another channel. | 18 | |
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| CATV connector is not connected. | Check all CATV connections. | 13 | |
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No CATV reception. | TV/CATV Mode menu option is set to | Set the TV/CATV Menu option to | 22 | ||
the TV mode. | the CATV mode. | ||||
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| Cable TV service interrupted. | Contact your Cable TV company. | 13 | |
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No reception above | TV/CATV Mode menu option is not | Make sure TV/CATV menu option is | 22 | ||
set to the appropriate mode. | in the appropriate mode. | ||||
channel 13. |
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UHF antenna is not connected. | Check UHF antenna. | 11 | |||
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| TV station experiencing problems. | Try another channel. | 18 | |
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| Antenna (CATV) connector is not | Check CATV connection or VHF/ |
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| connected or possible local | UHF antenna, reposition or rotate | 11, 13 | |
Poor or no sound. | interference. | antenna. |
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Possible local interference. | Check for source of reception | 50 | |||
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| disturbance. | ||
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| MUTE button is depressed. | Check that MUTE button has not | 19 | |
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