14 Contents
5.375 x 8.375 ver 2.3

Chapter 6: If Something Goes Wrong....................................109

Problems that are easy to fix ................................109
Problems when you turn on the computer............110
The Windows® operating system is not working ..111
Using Startup options to fix problems............111
Internet problems ...........................................112
The Windows® operating system
can help you .............................................112
Fixing a problem with Device Manager .................113
Checking device properties.............................113
Memory problems ................................................114
Power and the battery...........................................114
Keyboard problems...............................................115
Display problems..................................................115
Disk or storage drive problems.............................116
Error-checking................................................116
Optical disc drive problems...................................117
Sound system problems.......................................119
Printer problems...................................................120
Wireless networking problems..............................121
DVD and Blu-ray Disc™ operating problems.........122
Develop good computing habits ...........................123
Data and system configuration backup
in the Windows® operating system...........124
If you need further assistance...............................129
Contacting Toshiba.........................................129
Other Toshiba Internet Web sites..........................129
Toshiba’s worldwide offices..................................130

Appendix A: Hot Keys/TOSHIBA Cards..................................131

Hot Key Cards.......................................................131
Using the Hot Key Cards.................................132
Hot key functions..................................................132
Help ...............................................................132
Display brightness..........................................133
Internet and Media Control Buttons................134