Toshiba GMAD00333010, PSU5RU, PSU5RU 00V003, U845w, U845w-S414 Support & Recovery

Utilities

Desktop Assist

Support & Recovery

The features that may be available in this category are:

❖PC Diagnostic Tool Utility

❖PC Health Monitor

❖Recovery Media Creator

❖Service Station

❖TOSHIBA Application Installer

❖User’s Guide

(Sample Image) Desktop Assist window – Support & Recovery tab

Contents

Main Protection of Stored Data Critical Applications FCC Notice Declaration of Conformity Information Industry Canada Requirement Wireless Interoperability Wireless LAN and Your Health Regulatory Information Canada Industry Canada (IC) EU Declaration of Conformity The European Union WEEE (Waste from Electrical and Electronic Equipment) Directive Information VCCI Class B Information Taiw an Using this Equipment in Japan 2.4FH1 Device Authorization Europe - Restrictions for use of 2.4 GHz Frequencies in European Community Countries Europe - Restrictions for Use of 5 GHz Frequencies in European Community Countries Bluetooth Wireless Technology Interoperability Bluetooth Wireless Technology and Your Health Regulatory statements Taiw an Copyright Export Administration Regulation Notice Trademarks Licenses Computer Recycling Information Reuse, Donation, Recycling Contents Introduction................................................................................ 25 Chapter 1: Getting Started......................................................... 30 Page Chapter 2: Learning the Basics................................................. 64 Chapter 3: Mobile Computing................................................... 70 Chapter 4: Exploring Your Computers Features.....................82 Chapter 5: Utilities...................................................................... 92 Chapter 6: If Something Goes Wrong ...................................113 Appendix A: TOSHIBA Function Keys.................................... 136 Page Introduction 26 This guide 28 Safety icons Other icons used Your computers features and specifications Other documentation Service options Chapter 1 Getting Started Selecting a place to work Setting up a work environment Keeping yourself comfortable Computer user comfort recommendations Good Working Posture Using the notebook with an external keyboard, mouse or monitor Typing style Taking breaks and varying tasks Mobile computing tips Transporting the notebook Seeking additional help Check list Precautions Page Important information on your computers cooling fan Setting up your computer Setting up your computer Connecting to a power source Page Connecting to a power source Charging the main battery Charging the main battery Using the computer for the first time Registering your computer with Toshiba Initial setup Setting up your software Registering your computer with Toshiba To Shut down your computer To Shut down your computer To Restart your computer To place your computer in Sleep mode To place your computer in Sleep mode Adding optional external devices Adding optional external devices Adding memory (optional) Recovering the Internal Storage Drive Recovery option Description Creating recovery media Recovery option Description Page Restoring from recovery media Page Refresh your PC (with users data) Page Reset your PC Page Installing drivers and applications Installing drivers and applications Using the touch pad Page Page Adjusting touch pad settings Connecting an external device Disabling or enabling the touch pad Connecting an external device Using external display devices Selecting video cables Using external display devices Connecting an HDMI-compatible television or display device Directing the display output when you turn on the computer Adjusting the quality of the external display Customizing your computers settings Customizing your computers settings Caring for your computer Cleaning the computer Moving the computer Caring for your computer Using a computer lock Chapter 2 Learning the Basics Computing tips Using the keyboard Using the keyboard 66 Mouse properties TOSHIBA Function keys Special Windows keys Starting an app Starting an app from the Start screen 68 Saving your work Saving your work Backing up your work Backing up your work Toshibas online resources Chapter 3 Mobile Computing Toshibas energy-saver design Running the computer on battery power Battery Notice Running the computer on battery power Power management Charging batteries Charging batteries Charging the main battery Charging batteries Charging the RTC battery Monitoring main battery power Determining remaining battery power What to do when the main battery runs low Setting battery notifications Conserving battery power Power Plans Using the eco power plan Using the eco power plan Changing the main battery Changing the main battery Taking care of your battery Safety precautions Disposing of your computer Maintaining your battery Disposing of your computer Traveling tips Traveling tips Chapter 4 Exploring Your Computers Features Exploring the Start screen Exploring the Start screen Charms Exploring the desktop Tiles Exploring the desktop Finding your way around the desktop Icons Exploring the desktop Taskbar Notification area Windows Store Notifications Windows Store Setting up for communications Setting up for communications Using Wireless LAN connectivity Connecting your computer to a network Accessing a network Exploring audio features Exploring audio features Recording sounds Using a microphone Using external speakers or headphones Using the Web Camera Using the Web Camera Using the memory card reader Using the memory card reader Inserting memory media Using the memory card reader Removing memory media Chapter 5 Utilities Desktop Assist Desktop Assist Media & Entertainment Tools & Utilities Desktop Assist Support & Recovery eco Utility eco Utility Setting passwords Using a supervisor password Setting a supervisor password Deleting a supervisor password Using a user password Setting a user password Deleting a user password System Settings System Settings Sleep and Charge USB Sleep and Charge Page Enabling/Disabling USB Sleep and Charge Power supply mode settings Sleep and Music Function Key Function Key The Function option is disabled by default. PC Diagnostic Tool Utility PC Health Monitor PC Health Monitor Recovery Media Creator Recovery Media Creator Service Station TOSHIBA Application Installer TOSHIBA Application Installer Split Screen Utility Settings Settings tab Advanced tab Chapter 6 If Something Goes Wrong Problems that are easy to fix Your application stops responding. Problems when you turn on the computer Problems when you turn on the computer The computer will not start. The computer starts but when you press a key nothing happens. Problems when you turn on the computer The computer displays the The AC power light is blinking. The battery light is blinking when the computer is on. The Windows operating system is not working Using Startup options to fix problems Refresh your computer Reset your computer Advanced options System Restore System Image Recovery Internet problems My Internet connection is very slow. My browser cannot find the URL address I typed in. Fixing a problem with Device Manager My browser cannot find a site I bookmarked. The Windows operating system can help you Fixing a problem with Device Manager Checking device properties Memory problems Memory problems Power and the batteries Power and the batteries The AC power light does not come on when you plug in the AC adaptor and power cord/cable. The AC adaptor and power cord/cable work correctly, but the battery will not charge. The battery appears not to power the computer for as long as it usually does. Keyboard problems Keyboard problems Display problems The screen is blank. Page Disk or storage drive problems You are having trouble accessing a drive, or one or more files appear to be missing. Error-checking Disk or storage drive problems Your hard disk seems very slow. Sound system problems Your data files are damaged or corrupted. Some applications run correctly but others do not. Sound system problems No sound is coming from the computers speakers. The computer emits a loud, high-pitched noise. Wireless networking problems Wireless networking problems The Windows operating system wireless management utility does not work. Develop good computing habits Save your work frequently. On a regular basis, back up the information stored on your internal storage drive. Read the users guides. Data and system configuration backup in the Windows operating system Saving system configuration with restore points Page Backing up your data or your entire computer with the Windows operating system General tips for installing hardware and software USB Sleep and Charge is not working. If you need further assistance The USB Wakeup function does not work. If you need further assistance Other Toshiba Internet Web sites Contacting Toshiba Toshibas Technical Support Web site Other Toshiba Internet Web sites Toshibas worldwide offices Toshibas worldwide offices Appendix A TOSHIBA Function Keys Functions Page 138 Output (Display switch) Disabling or enabling the touch pad Media buttons 140 Volume Mute Disabling or enabling wireless devices Page Appendix B Power Cord/Cable Connectors Glossary Acronyms Page Ter ms A B C D E F G H I K L M N O P R S T U W Index Page 160 Page 162

Toshiba Support & Recovery

Models: GMAD00333010 PSU5RU PSU5RU 00V003 U845w U845w-S414

Desktop Assist