Appendix A
Troubleshooting
A
This Appendix covers the most likely problems and their solutions.
Overview
This chapter covers some common problems that may be encountered while using the TW100- BRF114U and some possible solutions to them. If you follow the suggested steps and the
General Problems
Problem 1: Can't connect to the TW100-BRF114U to configure it.
Solution 1: Check the following:
•The Broadband Router is properly installed, LAN connections are OK, and it is powered ON.
•Ensure that your PC and the
•If your PC is set to "Obtain an IP Address automatically" (DHCP client), restart it.
•If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address within the range 192.168.0.2 to 192.168.0.254 and thus com- patible with the
In Windows, you can check these settings by using Control Panel- Network to check the Properties for the TCP/IP protocol.
Internet Access
Problem 1: When I enter a URL or IP address I get a time out error.
Solution 1: A number of things could be causing this. Try the following troubleshooting steps.
•Check if other PCs work. If they do, ensure that your PCs IP settings are correct. If using a Fixed (Static) IP Address, check the Network Mask, Default gateway and DNS as well as the IP Address.
•If the PCs are configured correctly, but still not working, check the
•If the
Problem 2: Some applications do not run properly when using the TW100- BRF114U.
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