Troubleshooting

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

When ignitor button is

1. Ignitor cable pinched or

1.

Free ignitor cable if pinched

pressed, there is no spark

 

wet

 

by any metal or tubing.

at ODS/pilot

 

 

 

Keep ignitor cable dry

 

2.

Ignitor electrode not con-

2.

Reconnect ignitor cable

 

 

nected to ignitor cable

 

 

 

3.

Broken ignitor cable

3.

Replace ignitor cable

 

4.

Bad piezo ignitor

4.

Replace piezo ignitor

 

5.

Ignitor electrode broken

5.

Replace pilot assembly

 

6.

Ignitor electrode positioned

6.

Replace pilot assembly

 

 

wrong

 

 

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

1.Gas supply turned off or equipment shutoff valve closed

2.Control knob not in PILOT position

3.Control knob not pressed in while in PILOT position

4.Air in gas lines when in- stalled

5.Depleted gas supply (pro- pane/LP only)

6.ODS/pilot is clogged

7.Gas regulator setting is not correct

1.Turn on gas supply or open equipment shutoff valve

2.Turn control knob to PILOT position

3.Press in control knob while in PILOT position

4.Continue holding down control knob. Repeat ignit- ing operation until air is removed

5.Contact local propane/LP gas company

6.Clean ODS/pilot (see Cleaning and Maintenance, page 23) or replace ODS/ pilot assembly

7.Replace gas regulator

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