TROUBLESHOOTING

Display shows “Please insert map CD”.

The map CD is required for some functions in navigation mode.

English

Symptoms

Possible cause / remedy

 

Navigation

 

 

 

• Insert the C-IQ map CD into the radio CD drive with the label facing upwards.

 

The number of satellites in the “GPS/Compass”

• Ensure that the GPS antenna is not being obstructed by any objects.

 

information menu is 0.

• Move the vehicle outdoors if you are in a garage, a car park or a tunnel.

 

The directions cannot be heard or are very

• Press the Info button and set the required Nav volume.

 

quiet.

 

 

Guidance is not accurate.

An inaccuracy of approx. 30 m is within the tolerance limits.

 

 

• Please contact your authorised dealer if greater inaccuracies frequently

 

 

occur.

 

 

The displayed distance to the turning point is calculated to the centre of the

 

 

junction (especially for extended junctions and main road exits).

 

Displayed position does not correspond to

Bad GPS reception for an extended period (e.g. as a result of poor reception

 

actual vehicle position.

conditions). The position is corrected automatically when adequate GPS

 

 

reception returns.

 

 

• If necessary wait a few minutes.,

 

Directions do not correspond to the actual

It is possible that the car position calculated by the navigation system is

 

traffic conditions.

incorrect at this instant.

 

 

The routing may have been changed and does not correspond with the

 

 

information stored on the map CD.

 

The time in the “GPS/Compass” information

• Set the correct time zone in the “INITIALISATION - CLOCK SETTINGS” menu.

 

menu is incorrect.

 

 

Estimated time of arrival displayed on the

• Check the time zone in the “INITIALISATION - CLOCK SETTINGS” menu

 

guidance screen is incorrect.

(if GPS clock is set).

 

C-IQ

 

 

During guidance, no traffic information is

You do not have a C-IQ Traffic info product activated.

 

displayed, even though the selected radio

• Contact C-IQ service to activate C-IQ Traffic info contents.

 

station is transmitting TMC data.

 

 

No more directions shortly after crossing the

You are travelling in a country for which you do not have activated C-IQ map

 

border. Only the direction arrow is appearing in

contents.

 

the guidance screen.

• Contact C-IQ Service to activate map data for the required country.

 

Display shows “Please insert correct CD”.

• Check that you have inserted a map CD which contains C-IQ data. Map CDs

 

 

without C-IQ will not be accepted by the system.

 

For more information, please contact the service department or your dealer.Subject to technical modifications and errors.

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