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Troubleshooting
■XM Satellite Radio
If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel
display. In this case, read the cause and follow the corresponding remedies.
Status message Cause Remedy See
page
CHECK XM TUNER The XM Mini-Tuner is not installed in the
XM Mini-Tuner Dock or the XM Mini-
Tuner dock is not connected to this unit.
Confirm the XM Mini-Tuner is fully seated in the dock
and check the XM Mini-Tuner dock cable is connected
to this unit.
57, 61
CHECK ANTENNA The XM antenna is not connected to the
XM Mini-Tuner Dock or the XM antenna
cable has become damaged.
Check that the XM antenna is securely connected to
the XM Mini-Tuner Dock and check the antenna cable
for damage. Replace the XM antenna if the cable is
damaged.
57
LOADING The XM Mini-Tuner is acquiring audio or
program information from the XM satellite
signal. This message can also occur in
weak XM signal conditions. Note that this
unit may not respond to some operations
while this message is displayed.
This message should disappear in a few seconds in
good signal conditions. If you see this message often,
reposition the XM antenna to get better signal
reception. Use the “ANTENNA INFO” information in
the front panel or “XM Information” screen in the
video monitor to check the antenna reception level.
61
NO SIGNAL The XM Mini-Tuner is not receiving the
XM satellite signal. Something may be
blocking the XM antenna’s view of the
satellites or the antenna is not properly
aimed.
Check for antenna obstructions and reposition the XM
antenna to get better signal reception. Use the
“ANTENNA INFO” information in the front panel or
“XM Information” screen in the video monitor to
check the antenna reception level. See instructions
supplied with the XM Mini-Tuner and Dock for
antenna installation information.
57
OFF AIR The XM channel you selected is not
currently broadcasting.
Check back at a later time; in the mean time, select
another channel.
—
CH UNAUTH You may be attempting to tune to an XM
channel that is blocked or that you cannot
receive with your XM subscription
package.
Consult the latest channel guide at
http://www.xmradio.com/ (US residents) and
http://www.xmradio.ca/ (Canadian residents) for the
current list of channels. For information on receiving
this channel, visit http://www.xmradio.com/ (US
residents) and http://www.xmradio.ca/ (Canadian
residents) or contact XM Satellite Radio at
1-800-967-2346 (US residents) and 1-877-438-9677
(Canadian residents).
58
CH UNAVAIL The selected channel is not available. The
channel may have been reassigned to a
different channel number. This message
may occur initially with a new XM Mini-
Tuner or an XM Mini-Tuner that has not
received XM’s signal for an extended
period.
Consult the latest channel guide at
http://www.xmradio.com/ (US residents) and
http://www.xmradio.ca/ (Canadian residents) for the
current list of channels. For cases of a new XM Mini-
Tuner or an XM Mini-Tuner that has not received
XM’s signal for an extended period, allow the XM
Mini-Tuner to receive the XM satellite signal for at
least 5 minutes and then try to select the channel again.
—
- - - - No artist name or song title is available for
this selection.
No action required. —