ZyAIR G-1000 Access Point

7 Troubleshooting

PROBLEM

CORRECTIVE ACTION

 

 

The PWR LED is

Make sure you are using only the supplied power adaptor and the power adaptor is plugged

off.

into an appropriate power supply.

 

Unplug the power adaptor and plug it in again. If the error persists, you may have a hardware

 

problem. In this case, you should contact your vendor.

 

 

The ETHN LED is

Check the cable connection to the ZyAIR’s ETHERNET port.

off.

Make sure your computer’s network card is working properly.

 

 

 

I cannot access the

Make sure the IP addresses and subnet masks of the ZyAIR and the computer are in the same

web configurator.

IP address range. (For example, if the ZyAIR is using the default IP address and subnet mask,

 

check that the IP address of the computer is in the range 192.168.1.3 ~192.168.1.254 and the

 

subnet mask is 255.255.255.0). Refer to the Setting Up Your Computer’s IP Address section.

 

If you change the ZyAIR default IP address, then enter the new IP address as the web site

 

address.

 

The default password is “1234”. If you have changed the password and have now forgotten it

 

or that the IP address is not known, you will need to reset the ZyAIR. Refer to the User’s Guide

 

for how to use the RESET button.

I cannot ping any

Make sure the ZyAIR is turned on and the Link LED is off.

computer on the

If the ETHN LED is off, check the cables between the ZyAIR and your computer or hub.

network.

 

Make sure the Ethernet cable length does not exceed 100 meters.

 

Verify that the IP address and the subnet mask of the ZyAIR and the computers are in the

 

same range.

 

 

23