NetAtlas Workgroup Quick Start Guide

7.1 Database Synchronization

If you upgrade EMS from a previous version, the Database Synchronization screen displays when you try to access the EMS. You can use this screen to back up the database from a previous EMS version using the new database format.

1If you want to import the

database from a previous EMS version into SNMPc, select Yes.

Select No if you have created objects in SNMPc for your ZyXEL devices and you want to have the EMS automatically obtain device information from SNMPc.

2In the Backup Directory field, click Browse to specify a location to back up the database from a previous EMS version using the new database format.

3In the Backup Name field, enter a descriptive name for the file.

4Click OK to continue.

Note: Database backup using the new database format allows you to restore data from a previous EMS version. You cannot restore information from a backup database with the old database format.

Troubleshooting

1EMS, SNMPc and/or PostgreSQL will not install properly

•Make sure that the computer on which you are installing EMS meets the minimum hardware and software requirements. Refer to Section 2 on page 2.

•Before installing PostgreSQL, make sure your computer is using the NTFS file system. To check your computer’s file system, right-click on a drive in Windows Explorer and click Properties.

•Shut down any running services or applications which may affect the installation.

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