111, 112, 113, 119, 121, 131 | Aastra Telecom 55i IP Phone instruction

Table of Contents

Table of Contents
"Do not Disturb" (DND) Key	67
Busy Lamp Field (BLF) Key	69
BLF List Key	71
Automatic Call Distribution (ACD) Key (for Sylantro Servers)	74
Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)	79
XML Key	82
Flash Key	87
Sprecode Key	88
Park/Pickup Keys	90
Last Call Return (lcr) Key (Sylantro Servers only)	96
Services Key	98
Directory Key	100
Callers List Key	102
Intercom Key	104
None Key	106
Empty Key (softkeys only)	107
Phone Lock Key	108
Deleting a Key	110
Making Calls	111
Dialing a Number	111
Pre-dialing a Number	111
Using Handsfree Speakerphone	112
Using a Headset	113
Using Intercom	115
Redial	117
Mute	118
Receiving Calls	119
Answering an Incoming Call	119
Sending an Incoming Call to Voicemail	120
Handling Calls	121
Placing a Call on Hold	121
Transferring Calls	123
Conferencing Calls	124
Ending Calls	130
Managing Calls	131
Directory List	131
Callers List	141
Call Forwarding	146
Missed Calls Indicator	150
Voicemail	151

vi

Image 6

Aastra Telecom 55i IP Phone manual 111, 112, 113, 119, 121, 131

Contents

55i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents 113 111112 119 Additional Features 152 ViiPage About this Guide Documentation Phone Features Introduction Installation and Setup Requirements Getting Started Plugging in and Starting the Phone Dhcp waiting For IP DSP SIP Idle Screen Network Connected/Network Disconnected Services Intercom Directory Callers List Idle Screen Idle Screen With Softkeys/Programmable Keys Configured ReferenceIdle Screen Idle Screen with Voicemail Messages Voicemail Icon Screen Display After Picking Up the Handset After Handset Pickup After Pressing More IP Phone Keys and Key Descriptions Key DescriptionsKeys Key Description IP Phone Keys and Key Descriptions Callers Methods for Customizing Your Phone Phone Options via the IP Phone UIOption Number For Simplified Options Menu Using the IP Phone UI References Using the Aastra Web UI Phone Options via the Aastra Web UI Methods for Customizing Your Phone Operation, Basic Settings Headings Descriptions Basic Select Phone Status Phone StatusPhone Status via IP Phone UI IP&MAC Address LAN Port PC Port Firmware Info Finding Your Phone’s IP Address Phone Status via the Aastra Web UI Customizing Your Phone Ring Tones and Tone SetsRing Tones Select Preferences Configuring Ring Tones and Tone SetsRing Tone Sets Select Ring Tone For per-line configuration Contrast Level Setting Contrast LevelContrast Level Cancel Done Select Contrast Level Select Backlight Setting the BacklightBacklight Display Backlight Off Auto Cancel Done Backlight Off Auto Advanced Cancel DoneBacklight On Time Seconds Backspace Clear Enabling/Disabling Live Dialpad Change Cancel DoneLive Dialpad Select Preferences Select Live Dialpad Audio Mode Audio Mode Option DescriptionSet Audio Select Preferences Select Set Audio Select Audio Mode Headset Mic VolumeSetting Audio Mode and Headset Mic Volume Set Audio Audio Mode Headset Mic Volume Select Done Select Headset Mic Volume Headset Mic Volume Low Medium High Cancel Done Set Time and Time Format Configuring Time and DateTime and Date Select Preferences Select Time and Date Select Set Time Select Time Format Backspace Cancel AM/PMDoneTime Format Time Format 12h Change Cancel Done Set Date and Date Format Select Date Format Backspace Cancel DoneCancel Done Jan Set Time Zone Select Preferences Select Time and Date Select Time Zone Daylight Savings Time Select Preferences Select Daylight Savings Click on Basic Settings-Preferences-Time and Date Setting WWW MMM DD default Language Specifying the Language to Use Click on Basic Settings-Preferences-Language Settings If you change the password Then you need to User PasswordSetting a User Password Select User Password and press Select Click on Operation-User Password Resetting a User Password Reset a User PasswordClick on Operation-Phone Lock Click on Operation-Reset Restarting your phoneSelect Restart Phone Lock the Phone Phone LockLocking/Unlocking a Phone Unlock the Phone Lock the Phone? field, click Defining an Emergency Dial Plan Emergency Number Description Define an Emergency Dial Plan 911110 Programmable Keys Softkeys Multiple Line Call Appearance Line Keys, Programmable Keys, and SoftkeysMultiple Line and Call Appearances Line/Call Appearance Light Behavior Appearance Status Softkeys and Programmable Keys Directory None Callers List Programmable Keys SoftkeysKey Function Description Keys Line Keys, Programmable Keys, and Softkeys Softkeys state-based Softkey Type Default StatesState-Based Softkeys Bottom Keys only State Description Line Keys, Programmable Keys, and Softkeys Key Display Behavior Label LAB Sat Jan 1 1218am Line Key Activity Light Icon Definition Line Keys, Programmable Keys, and Softkeys Setting a Line Key Speeddial Key Speeddial Prefix Enter Name Enter Number Line Save Backspace ABC Cancel Line Save Backspace Enter Number Line Save Backspace CancelEnter Name 123 Creating a Speeddial Key Using the Aastra Web UI Setting a Do Not Disturb Key Do not Disturb DND Key Line Keys, Programmable Keys, and Softkeys Busy Lamp Field BLF Key Example Setting a BLF Key BLF List Key Setting a BLF List Key Line Keys, Programmable Keys, and Softkeys Automatic Call Distribution ACD Key for Sylantro Servers Configuring an Automatic Call Distribution ACD Key Using the ACD Feature on your IP Phone ACD LED Table55i Solid Red LED Blinking Red LED No LED Icon Using the ACD Key Available Log Out Configuring Directed Call Pickup DCP Keyfor Sylantro Servers Configuring Group Call Pickup GCP Key for Sylantro Servers Using Directed Call Pickup/Group Call Pickup Using Directed Call Pickup DCPUsing Group Call Pickup GCP XML Key XML Application URI XML Application Title Setting XML Services Click on Operation-Softkeys and XML-ServicesClick on Operation-Programmable Keys Setting an XML Key Accessing the XML Service From the Services MenuServices Key From an XML Key Setting a Flash Key Flash Key Setting a Sprecode Key Sprecode Key Line Keys, Programmable Keys, and Softkeys Park/Pickup Static Configuration Park/Pickup Keys Park/Pickup Call Server Configuration Values Configuring Park /Pickup using Static ConfigurationClick on Basic Settings-Preferences-General Park/Pickup Key Configuration Key Configuration Using the Aastra Web UI Configuring Park/Pickup using Key Configuration Line Keys, Programmable Keys, and Softkeys Using the Park Call/Pickup Parked Call Feature Park a CallPickup a Parked Call Setting a Last Call Return Key Last Call Return lcr Key Sylantro Servers onlyHow it works Line Keys, Programmable Keys, and Softkeys Services Key Setting Services Key Directory Key Directory Key Setting Directory Key Callers List Key Callers List Key Setting Callers List Key Intercom Key Setting an Intercom Key Setting a None Key None Key Setting an Empty Key Empty Key softkeys only Setting a Phone Lock Key Phone Lock Key Using the Lock/Unlock Key on the IP Phone Lock the Phone Deleting a Key Key function is deleted from the IP phone memory Making Calls Dialing a Number Using Handsfree Speakerphone Using a Headset Advanced Volume Controls for the Headset MicTo change this volume To Make and Receive Calls Using a Headset Using Intercom Using the Icom KeyIntercom Key Incoming Intercom Features Description Aastra Web UI Accessing the Redial List Redial Mute Deleting from the Redial ListDelete All Items Receiving Calls Answering an Incoming CallTo answer the call Sending an Incoming Call to Voicemail Handling Calls Placing a Call on HoldTo place a call on hold When on Hold Automatic HoldRetrieving a Held Call Transferring Calls Screen that displays when handset is liftedTransfer Key when handset is lifted Blind Transfer Conferencing Calls To transfer a call to another extension Using Local Conferencing Conference key when handset is liftedLocal Conferencing Joining Two Active Calls in a Single Conference Using Centralized Conferencing Centralized Conferencing for Sylantro and Broadsoft Servers Handling Calls Setting Up Multiple Conferences for Sylantro Server only Joining Additional Parties to Active Conferences Ending Calls Accessing Your Directory Managing CallsDirectory List Sorting Entries and Quick Search Feature Managing the Directory List Name Number Line Office Save BackspaceLabel Abc CancelAdding/Editing Entries in the Directory List Screen Adding Names, Numbers, Labels On ScreenEditing Names, Numbers, and Labels Add Number Quit Scrolling Multiple Screens Per Entry001 Line Dial Delete Arrange Dial Delete Arrange Arranging Multiple Screens Saving from the Display Delete? Steve Smith YesCancelSaving Entries to the Directory List Deleting Single and Multiple Numbers in an Entry Managing Calls Downloading the Directory List to Your PC Download the Directory ListClick on Operation-Directory Accessing the Directory List Callers List Caller’s List Screen DisplayDisplay Item Description Accessing the Callers List Callers List Key Handsfree ButtonPress the Callers List key. or Editing Entries in the Callers List Deleting Entries from the Callers List Use Downloading the Callers List to Your PC Download the Callers List Call Forwarding Call Description ForwardMode Setting Call Forwarding For Global Call Forward SettingsSelect Call Forward and press Select Click on Basic Settings-Call Forward For Global Call Forward Settings Managing Calls Missed Calls Indicator Accessing and Clearing Missed CallsServices Key Callers List Using Voicemail Voicemail Star Codes Additional FeaturesConfiguring Suppression of Dtmf Playback Suppress Dtmf Playback Click on Basic Settings-Preferences Configuring Display of Dtmf Digits Display Dtmf Digits Enable/Disable Call Waiting Enabling/Disabling Call Waiting Configuring Call Waiting Tone Play Call Waiting Tone Configuring Stuttered Dial Tone Stuttered Dial Tone Configuring XML Beep Support XML Beep Support Status Scroll Delay Configuring Status Scroll Delay Incoming Call Interrupts Dialing Configuring Incoming Call Interrupts Dialing Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls Using the Goodbye Key to Cancel Incoming Calls Feature Then Configuring UPnP Mapping Lines UPnP Mapping Lines for remote phones Additional Features Message Waiting Indicator Configuring Message Waiting Indicator Incoming Intercom Incoming Intercom Call FeaturesIncoming Intercom Features Aastra Web UI Description Microphone Mute Auto-Answer/Play Warning Tone Configuring Incoming Intercom SettingsAuto-Answer and Play Warning Tone are enabled by default Allow Barge Using Redial Key for Last Number Redial Available Features Enabled by Administrators Outgoing Intercom CallsMissed Call Summary Subscription Customizable Callers List Key and Services Key Autodial Hotline and WarmlineCentralized Conferencing Hold Feature Enhancement for Broadsoft Servers Answer and Ignore Softkeys for XML ApplicationsXML Softkey for Special Characters in XML Applications Model 536M and 560M Expansion Modules Model 536MModel 560M Using the Expansion Modules 536M Expansion Module Function Keys 560M Expansion Module1List 1 and List 1 Screen 2 Screen Troubleshooting Solutions How do I change my user password? What are services, and how do I use them?Why does my phone display the No Service message? How do I find the IP address of my phone? Why does my phone display Bad Encrypted Config? How do I restart the IP phone? How do I lock my phone? Lock the PhoneUnlock the Phone Lock the Phone? field, click Page After Warranty Service Limited WarrantyWarranty Repair Services ExclusionsPage Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code 2Model 55i IP Phone User Guide Zone Codes 4Model 55i IP Phone User Guide Index Index-1 Index Index-3 Page Page Aastra Telecom Inc 41-001200-00 Rev