Appendix A Personal Assistant Administration Page Reference

Server Status

Table A-12

Servers > Server Configuration Page (continued)

 

 

 

Field

 

Description

 

 

Debug Package List

A selection of subsystems for which you need to collect detailed debug information. Debug

 

 

information includes trace messages as well as more detailed messages. Select subsystems

 

 

only at the request of Cisco Technical Support; the debug information is for the use of Cisco

 

 

in resolving problems that you cannot solve yourself.

 

 

See the “Collecting Trace and Debug Information” section on page 6-15for an explanation of

 

 

each field.

 

 

 

Server Status

The Server Status page opens when you select Servers > Server Status.

Table A-13describes the fields on the Server Status page. All fields on the page are display only. Use the Server Status page to view the current status of the Personal Assistant servers and their subsystems. The status can help you identify problems that need to be addressed. An up arrow indicates that the server, port, or other item is running correctly; a down arrow indicates that it is not.

Personal Assistant refreshes the Server Status page every 60 seconds.

Table A-13 Servers > Server Status Page

Field

Considerations

 

 

Server List

Display only. A list of the Personal Assistant servers that you have inserted into the

 

Personal Assistant server cluster (shown in the left column).

 

Click a server name to view its status.

 

 

Server

Display only. Indicates whether the Personal Assistant server is available (up) or unavailable

 

(down).

 

If the server is unavailable, try restarting it by using the Control Center (see the “Control

 

Center” section on page A-2). If restarting the Control Center does not solve the problem,

 

check the server itself to determine the problem. The problem might be related to the network

 

connection to the server or the subnet where the server resides.

 

 

Failover Server

Display only. The name of the server that has taken over for this server if it is unavailable.

(only when failover is

 

configured)

 

 

 

Route Point

Display only. The status of the Personal Assistant route point.

 

If the route point is unavailable, check it in Cisco CallManager to determine the problem.

 

 

AA Route Point

Display only. The status of the automated attendant route point.

 

If the route point is unavailable, check it in Cisco CallManager to determine the problem.

 

 

Media Ports

Display only. The status of each media port you defined.

 

 

Interceptor Ports

Display only. The status of each interceptor port you defined.

 

 

Media Ports in Use

Display only. The number of media ports currently being used.

 

 

Cisco Personal Assistant 1.4 Installation and Administration Guide

 

A-20

OL-4590-03

 

 

 

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Image 130
Cisco Systems 1.4 manual Server Status, Only when failover is Configured

1.4 specifications

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