C H A P T E R 5

Troubleshooting

This chapter describes some common problems that may be encountered while using the IP camera and provides possible solutions.

Symptom Cannot connect to an IP camera through a web browser.

Possible Cause You are not using a supported PC operating system or web browser, you entered an incorrect IP address for the IP camera, the PC that you are using is not on the same LAN as the IP camera, you are entering an invalid port number for an HTTP or HTTPS connection, or you are trying to access the IP camera from a device with an IP address that is restricted from access.

Recommended Action Make sure that you are using a PC that is running Microsoft Windows 2000, XP, or Vista and that your are using Internet Explorer 6.x with Service Pack 2, or later. Make sure that you enter the correct IP address. If you are connecting through a LAN, make sure that the PC is on the same network as the IP camera. If you are connecting through the Internet, make sure to enter the correct port number. Make sure that the device does not have an IP address that is restricted from access (see the “IP Filter Window” section on page 3-14.)

Symptom Cannot connect to the IP camera by using a wireless connection.

Possible Cause The wireless interface may be disabled, or wireless settings may not be properly configured.

Recommended Action If a network cable is connected to the IP camera, power down the IP camera, remove the cable, then power up the camera. Make sure that wireless settings are configured as described in the Wireless Setup Window, page 3-7.

Symptom Cannot log in to the IP camera as the administrator.

Possible Cause You are entering the log in credentials incorrectly or have forgotten the administrator password.

Recommended Action The administrator user name is admin and the password is the one that you configured. Both credentials are case sensitive, so make sure to enter them exactly as they are configured. If you forget the administrator password, you must perform a factory reset as described in the “Resetting the IP Camera” procedure on page 2-9, then reconfigure the IP camera. If you take these actions, do not use the Upload option in the Maintenance window to reload a saved configuration file because that process restores the password that you forgot.

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Cisco Systems CIVS-IPC-2500, 2500 Series manual Troubleshooting

CIVS-IPC-2500, 2500 Series specifications

The Cisco Systems 2500 Series routers are a series of versatile, feature-rich networking devices designed to address the needs of various enterprises and small to medium-sized businesses. Released in the early 1990s, the 2500 Series quickly became a backbone solution for organizations seeking reliable and efficient networking capabilities.

One of the defining characteristics of the Cisco 2500 Series is its modular architecture, which allows businesses to customize their routers based on specific networking needs. This modularity accommodates various interface cards, enabling the integration of different protocols and connection types, including serial, Ethernet, and WAN interfaces. As a result, organizations can tailor their routers to support diverse applications while ensuring optimal performance.

The Cisco 2500 Series supports several advanced routing protocols, including RIP, OSPF, EIGRP, and BGP. This support provides flexibility for network design and ensures that users can implement scalable solutions as their business grows. Moreover, the routers come equipped with robust security features, including access control lists (ACLs) and support for VPNs, making them suitable for organizations that require a secure network environment.

A notable feature of the Cisco 2500 Series is its support for Quality of Service (QoS). This functionality allows organizations to prioritize certain types of traffic, ensuring that critical applications, such as VoIP or video conferencing, receive the necessary bandwidth and minimal latency. This is particularly beneficial for businesses that rely on real-time communications and need to maintain high levels of service quality.

Additionally, the implementation of Cisco’s internetworking technologies, such as IP and frame relay, enhances the overall performance and versatility of the 2500 Series routers. These technologies enable efficient data transmission and improve network reliability, which is essential for organizations with complex networking requirements.

In summary, the Cisco Systems 2500 Series routers are known for their modular design, support for multiple routing protocols, robust security features, and advanced QoS capabilities. Their ability to adapt to different networking environments makes them an ideal choice for businesses looking to enhance their connectivity and streamline their operations. Even decades after their introduction, the 2500 Series remains a relevant player in the networking market, demonstrating Cisco's commitment to providing effective solutions for diverse industries.