Preface

Obtaining Additional Publications and Information

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests, or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411

Australia: 1 800 805 227

EMEA: +32 2 704 55 55

USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—An existing network is “down” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Online Subscription Center is the website where you can sign up for a variety of Cisco e-mail newsletters and other communications. Create a profile and then select the subscriptions that you would like to receive. To visit the Cisco Online Subscription Center, go to this URL:

http://www.cisco.com/offer/subscribe

Cisco SFS 7000P and SFS 7000D InfiniBand Server Switches Hardware Installation Guide

 

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Cisco Systems SFS 7000P, SFS 7000D Obtaining Additional Publications and Information, Submitting a Service Request, Xviii

SFS 7000D, SFS 7000P specifications

Cisco Systems SFS 7000P is a high-performance storage area network (SAN) solution designed to address the demands of modern data centers. With the continuous growth of data and the increasing need for efficient and secure storage solutions, the SFS 7000P brings forth a blend of innovative technologies and features that facilitate enhanced performance, reliability, and scalability.

One of the main features of the SFS 7000P is its impressive throughput capabilities. The system is optimized for high-speed data processing, enabling organizations to handle large volumes of data efficiently. With support for a range of protocols, including Fibre Channel and Ethernet, the SFS 7000P provides flexibility for integration within diverse IT environments.

Scalability is another characteristic that sets the SFS 7000P apart. Organizations can start with a manageable configuration and expand their storage capabilities as their data needs grow. This modular architecture ensures that investments remain protected and can adapt efficiently to changing business requirements.

In terms of reliability, the SFS 7000P employs advanced redundancy and failover mechanisms. Redundant components within the system, combined with robust data protection software, minimize the risk of data loss and downtime. This is particularly crucial for enterprises that require 24/7 availability for critical applications.

The system supports a range of data management features, including snapshots, replication, and tiered storage. These capabilities provide organizations with the tools to optimize their storage usage, safeguard their data, and ensure seamless disaster recovery options, thereby enhancing overall data resilience.

Furthermore, Cisco has integrated its advanced security technologies into the SFS 7000P, ensuring that data is protected throughout its lifecycle. With stringent access controls and encrypted data transfer capabilities, organizations can secure sensitive information against unauthorized access.

Lastly, the user-friendly interface of the SFS 7000P allows for simple management and monitoring of storage resources. Administrators can efficiently oversee their infrastructure through an intuitive dashboard, enabling quicker responses to issues and better resource allocation.

In summary, Cisco Systems SFS 7000P provides a powerful combination of speed, scalability, reliability, and security. It is an ideal choice for organizations looking to enhance their storage capabilities while ensuring future-proofing against the ever-growing data landscape.