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Ethernet Printer Troubleshooting Procedures

Troubleshooting procedures

If you are having trouble connecting to your Ethernet Printer or printing to it, you should go through each of the following procedures.

Step

Procedure

 

 

1

Follow the Verifying the Printer Connection procedure on the next page.

 

 

2

Follow the Verifying the Printer IP address procedure on the next page.

 

 

3

Follow the Verifying that your PC can access the Printer using the ping

 

command procedure.

 

 

4

Verify that you are choosing the correct Printer Driver. (Note: The Driver

 

must match the model of the Printer.)

 

 

5

Verify that the port configuration of the PC Printer Driver is set to

 

communicate to the Printer over the correct IP address.

 

See Frequently-asked Questions.

 

 

6

Follow the Printing a test page procedure.

 

 

HDP5000 High Definition Card Printer/Encoder User Guide (Rev. 1.2)

6-54

Page 182
Image 182
FARGO electronic HDP5000 manual Troubleshooting procedures, Command procedure, Must match the model of the Printer