Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Refrigerator does not

 

Refrigerator in defrost cycle.

Wait about 30 minutes for defrost cycle to end.

operate

 

 

 

 

Temperature control dial

Move the temperature control dial to a temperature

 

 

 

 

in 0 position.

setting.

 

 

 

 

 

 

Refrigerator is unplugged.

Push the plug completely into the outlet.

 

 

 

 

 

 

The fuse is blown/circuit

Replace fuse or reset the breaker.

 

 

breaker is tripped.

 

 

 

 

 

Vibration or rattling

 

Roller screws or leveling legs

See Rollers and Leveling Legs.

(slight vibration

 

need adjusting.

 

is normal)

 

 

 

 

 

 

 

Motor operates for

 

Normal when refrigerator

Wait 24 hours for the refrigerator to completely

long periods or cycles

 

is first plugged in.

cool down.

on and off frequently.

 

 

 

 

Often occurs when large

This is normal.

(Modern refrigerators

 

 

amounts of food are

 

with more storage

 

 

 

placed in refrigerator.

 

space and a larger

 

 

 

 

 

freezer require more

 

Door left open.

Check to see if package is holding door open.

operating time. They

 

 

 

 

Hot weather or frequent

This is normal.

start and stop often

 

 

door openings.

 

to maintain even

 

 

 

 

 

temperatures.)

 

Temperature control dial

See About the temperature control dial.

 

 

set at the coldest setting.

 

 

 

 

 

 

 

Grille and condenser

See Care and cleaning.

 

 

need cleaning.

 

 

 

 

 

Fresh food or freezer

 

Temperature control dial

See About the temperature control dial.

compartment too warm

 

not set cold enough.

 

 

 

 

 

 

 

Warm weather or frequent

Set the temperature control dial one step colder.

 

 

door openings.

See About the temperature control dial.

 

 

 

 

 

 

Door left open.

Check to see if package is holding door open.

 

 

 

 

 

 

Package blocking air duct in

Check to see if package is blocking air duct in freezer

 

 

freezer compartment.

compartment.

 

 

 

 

Frost or ice crystals

 

Door left open.

Check to see if package is holding door open.

on frozen food

 

 

 

 

 

 

(frost within package

Too frequent or too long

door openings.

is normal)

 

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GE 17 operating instructions Before you call for service…

17 specifications

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