Uninstall and reinstall the HP software

Contents

HP Oﬃcejet User Guide HP Officejet 6600 e-All-in- One series User Guide Copyright information Safety informationAccessibility Hewlett-Packard Company noticesPage Contents Get startedPrint Scan Copy Web Services Work with ink cartridges Solve a problem Technical information HP supplies and accessories Additional fax setup Network setup HP Utility Mac OS E Printer management toolsToolbox Windows Embedded web server Visual Accessibility1 Get started Mobility Manage Power Conserve Printing Supplies Understand the printer parts Front viewPrinting supplies area Use the printer control panel Back viewOverview of buttons and lights Right arrow button Navigates through settings in the menus Control panel display iconsCancel button Stops a job, exits a menu, or exits settings Wireless light The light is on when the 802.11 wireless feature is on Select the mode Change printer settingsTo change settings for a mode To select a different mode Find the printer model number HP Digital SolutionsChange the printer settings Select print media Recommended papers for printing and copying two-sided use. They are the perfect choice for producing professionalquality marketing materials such as brochures and mailers, as well as Recommended papers for photo printing Tips for selecting and using media Load an original on the scanner glass Load an original in the automatic document feeder ADF To load an original on the scanner glassTo load an original in the ADF Load media Load standard-size mediaTo load standard-size media Load envelopes To load envelopes Load cards and photo paper To load cards and photo paper Load custom-size media To load custom-size media To clean the scanner glass Clean the scanner glassClean the exterior Maintain the printer Update the printer Clean the automatic document feederTo clean the rollers or separator pad Turn off the printer 2 Print Print documents Print brochures Print documents WindowsPrint documents Mac OS Print brochures Mac OS Print on envelopesPrint brochures Windows Quality Normal or Best Print on envelopes Windows Print on envelopes Mac OS Print photos Print photos on photo paper Windows Print on special and custom-size paper Print photos on photo paper Mac OSQuality Best or Maximum dpi Set up custom sizes Mac OS Print on special or custom-size paper Mac OS3. Select Manage Custom Sizes in the Paper Size pop-up menu Print borderless documents Print borderless documents WindowsPrint borderless documents Mac OS Print borderless documents Scan to a computer 3 ScanScan an original To scan an original to a computer from the printer control panel Scan using Webscan To scan using Webscan4. Touch Start Scan To scan an original from HP scanning software Windows Scanning documents as editable textTo scan documents as editable text Mac OS Make sure the document is loaded correctly Make sure the scanner glass or ADF window is cleanGuidelines for scanning documents as editable text Make sure the text on the document is clear Choose the correct profile Save your file in the correct format Copy documents Change copy settings4 Copy To copy documents To change copy settings for a single job To save the current settings as defaults for future jobs3. Touch Start Black or Start Color 5 Fax Send a faxSend a standard fax Send a standard fax from the computer To send a standard fax from the printer control panel4. Touch Start Black or Start Color Send a fax manually from a phone To send a fax manually from an extension phoneSend a fax Send a fax using monitor dialing To send a fax using monitor dialing from the printer control panel To send a fax from memory Send a fax from memorySchedule a fax to send later 3. Touch Scan and Fax 2. Touch Cancel Scheduled Fax Send a fax in Error Correction ModeTo cancel a scheduled fax To send a fax to multiple recipients using group speed dial Receive a fax Receive a fax manuallyTo receive a fax manually 3. Touch Backup Fax Reception 4. Touch On, On Error Only, or Off Set up backup faxTo set backup fax from the printer control panel Reprint received faxes from memory Forward faxes to another number To set up poll to receive a fax from the printer control panelPoll to receive a fax To reprint faxes in memory from the printer control panel Block unwanted fax numbers Set the paper size for received faxesSet automatic reduction for incoming faxes To set automatic reduction from the printer control panel 3. Touch Junk Fax Blocker Add numbers to the junk fax listTo add a number to the junk fax list 5. Touch Add Numbers 4. Touch Print Reports, and then touch Junk Fax List Print a Junk Fax ReportTo print a Junk Fax Report Fax to PC and Fax to Mac requirements Modify Fax to PC and Fax to Mac settings To set up Fax to PC WindowsTo set up Fax to Mac Mac OS To modify settings from the printer’s control panel To modify settings from the HP software Mac OS Set up speed-dial entriesSet up and change speed-dial entries To set up speed-dial entries 2. Touch Fax Setup, and then touch Speed Dial Setup Set up and change group speed-dial entriesTo set up group speed-dial entries Delete speed-dial entries 3. Touch Fax Setup, and then touch Speed Dial Setup Change fax settingsConfigure the fax header Print a list of speed-dial entries To set the answer mode Set the number of rings before answeringChange the answer ring pattern for distinctive ring To set the number of rings before answering Set the redial options 3. Touch Fax Setup, and then select Advanced Fax SetupSet the dial type To change the answer ring pattern for distinctive ring To set the fax sound volume Set the fax sound volume2. Touch Fax Setup, and then touch Advanced Fax Setup 3. Touch Fax Sound Volume Fax and digital phone services Fax over Internet Protocol To enable fax confirmation Use reportsPrint fax confirmation reports 3. Touch Fax Error Report Print fax error reportsTo set the printer to print fax error reports automatically Print and view the fax log View the Call History Print the details of the last fax transactionPrint a Caller ID Report To clear the fax log HP ePrint 6 Web ServicesWhat are Web Services? Printer Apps Set up Web Services Set up Web Services using the HP printer softwareSet up Web Services using the printer’s control panel Print using HP ePrint Use Web ServicesSet up Web Services using the embedded web server a. Touch Enter Proxy Use Printer Apps Find the printer’s email addressTurn off HP ePrint Manage Printer Apps Remove Web Services 2. Touch Remove Web Services 7 Work with ink cartridges Information on ink cartridges and the printheadRelated topics Check the estimated ink levels Printing with black or color ink only Replace the ink cartridges To replace the ink cartridges Store printing supplies Usage information collection To turn off usage information collection 2. Select Preferences, and then touch Cartridge Chip Information 8 Solve a problem If you have a problem, follow these stepsHP support Obtain electronic support HP support by phoneBefore you call Phone support period Telephone support numbers HP support General troubleshooting tips and resources Solve printer problemsAfter the phone support period Check the HP software installation Check the power and power connectionsCheck the printer setup The printer shuts down unexpectedly Solution 2 Check the ink levels Check any personal firewall software installed on the computerSolution 1 Use a lower print quality setting The printer prints slowly Check the media settings Solution 3 Contact HP supportClean the printhead Check the Print Quality Diagnostic page Check the color print settings Placement of the text or graphics is wrongCheck the margin settings Check the page-orientation setting Print quality troubleshooting Solution 1 Make sure you are using original HP ink cartridgesPrint quality troubleshooting Solution 3 Check the paper loaded in the input tray Solution 4 Check the paper type Solution 5 Check the print settings Solution 6 Print and evaluate a print quality report SolutionTo print a print quality report Solution 7 Contact HP support Printhead maintenance To clean the printhead from the control panelTo clean the printhead from Toolbox Windows To clean the printhead from the embedded web server EWS To clean the printhead from HP Utility Mac OS3. In the Information And Support section, click Clean Printheads Align the printhead Media is not supported for the printer or tray Solve paper-feed problemsTo align the printhead from the embedded web server EWS Media is not picked up from a tray No copy came out Solve copy problemsCheck the power Pages are skewing Documents are missing or faded Check the settingsCopies are blank Size is reduced Take steps to improve the copy quality Copy quality is poorCopy defects are apparent Check the printer Paper mismatch Solve scan problemsThe printer prints half a page, then ejects the paper Scanner did nothing Scan takes too long Part of the document did not scan or text is missingText cannot be edited Check the originals Error messages appearScanned image quality is poor Reload document and then restart job Text or images on the back of a two-sided original appear in the scan The image quality is better when printedGraphics look different from the original Scan at a higher resolution The scanned image is skewed crooked Blank pages Solve fax problemsScan defects are apparent Size is reduced The Fax Hardware Test failed Solution The fax test failed The Fax Connected to Active Telephone Wall Jack test failed Solution The Phone Cord Connected to Correct Port on Fax test failed The Using Correct Type of Phone Cord with Fax test failed Solution Figure 8-1 Back view of the printer Solve fax problems The Dial Tone Detection test failed Solution 104 Solve a problem The Fax Line Condition test failed Solution The display always shows Phone Off Hook The printer is having problems sending and receiving faxes Solution electronics store that carries phone accessories. You also need another phone cord, which can be a standard phone cord that you might already have in your home or office The printer is having problems sending a manual fax Solution The printer cannot receive faxes, but can send faxes Solution If you have a special ring pattern for your fax phone number using The printer cannot send faxes, but can receive faxes Solution Fax tones are recorded on my answering machine SolutionThe phone cord that came with my printer is not long enough Color faxes do not print Solve problems using Web Services and HP websitesTo extend your phone cord The computer cannot receive faxes Fax to PC and Fax to Mac Solve problems using Web Services Solve problems using HP websites Step 1 - Make sure the wireless 802.11 light is turned on Solve wireless problemsBasic wireless troubleshooting Step 2 - Restart components of the wireless network Step 1 Make sure your computer is connected to your network Advanced wireless troubleshootingTo check a wireless connection Solve wireless problems Step 2 Make sure that the printer is connected to your network A Make sure the printer is on the networka network This web site is only available in English Step 4 Make sure the printer is online and ready B Check to see if you can access the EWSTo access the EWS Or Click Start, click Control Panel, and then double-click Printers or Printing Preferences Configure your firewall software to work with the printer After resolving the problemsConfigure your firewall software to work with the printer Embedded web server cannot be opened Solve printer management problemsCheck your network setup Check the computer Troubleshoot installation issues Check your web browserCheck the printer IP address Verify installation preliminaries Hardware installation suggestionsHP software installation suggestions Check the hardware connections To reset the printers network settings Solve network problemsGeneral network troubleshooting Understand the Printer Status Report Understand the network configuration page To print the Printer Status Report Understand the network configuration page Clear jams Clear paper jamsTo clear a jam inside the printer 3. Check the front of the printer Avoid paper jams To clear a paper jam in the automatic document feeder Use paper types that are recommended for the printer. For more information, see Media specifications Warranty information A Technical information Hewlett-Packard limited warranty statement Warranty information Ink cartridge warranty information Product features and capacities Printer specificationsPhysical specifications Printer weight including printing supplies 8.3 kg 18.2 lb System requirements Processor and memory specificationsNetwork protocol specifications Printer processor Understand specifications for supported media Embedded web server specificationsMedia specifications Compatible network protocols Envelopes Cards Photo media Other media Weight Set minimum marginsUnderstand supported media types and weights Tray Fax specifications Print specificationsCopy specifications Black print resolution HP website specifications Scan specificationsWeb Services specifications Environmental specifications Power supply Electrical specificationsAcoustic emission specifications Power requirements Regulatory information Regulatory Model Number FCC statement Notice to users in Korea VCCI Class B compliance statement for users in JapanRegulatory information Gloss of housing of peripheral devices for Germany Notice to users in Japan about the power cordNoise emission statement for Germany LED indicator statement 144 Technical information Notice to users of the U.S. telephone network FCC requirements Notice to users of the German telephone network Australia wired fax statement European Union Regulatory NoticeNotice to users of the Canadian telephone network 146 Technical information Products with external AC Adapters Products with wireless functionalityRegulatory information for wireless products European telephone network declaration Modem/Fax Notice to users in Brazil Notice to users in Canada Notice to users in Taiwan148 Technical information Paper use Material safety data sheetsEnvironmental product stewardship program Plastics Disposal of waste equipment by users Power consumptionBattery disposal in Taiwan Chemical Substances Battery Notice for Brazil Disposal of Waste Electronic Equipment in BrazilAttention California users EU battery directive RoHS notices China only Toxic and hazardous substance table152 Technical information RoHS notices Ukraine only Restriction of hazardous substance India Third-party licenses LICENSE.hmac-sha2-bsd--noscrypto HMAC-SHA-224/256/384/512 implementation Last update 06/15/2005Issue date 06/15/2005 Copyright C 2005 Olivier Gay olivier.gay@a3.epfl.ch 1. Redistributions of source code must retain the copyright notice, this list of conditions and the following disclaimer 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer Appendix A SUN MICROSYSTEMS, INC., and contributed to the OpenSSL project FIPS 180-2 SHA-224/256/384/512 implementation Last update 02/02/2007Issue date 04/30/2005 LICENSE.sha2-bsd--noscryptoPage Third-party licenses Supplies B HP supplies and accessoriesOrder printing supplies online Ink cartridges HP media C Additional fax setup Set up faxing parallel phone systemsTable C-1 Countries/regions with a parallel-type phone system Select the correct fax setup for your home or office service Other equipment or services sharing your fax linesetup Recommended fax Case J Shared Case A Separate fax line no voice calls receivedBack view of the printer voice/fax line with Case B Set up the printer with DSL To set up the printer with a separate fax line Case C Set up the printer with a PBX phone system or an ISDN line To set up the printer with DSL Case D Fax with a distinctive ring service on the same line To set up the printer with a distinctive ring service Case E Shared voice/fax line To set up the printer with a shared voice/fax line Case F Shared voice/fax line with voice mail Set up the printer with a computer dial-up modem Case G Fax line shared with computer modem no voice calls receivedTo set up the printer with voice mail Set up the printer with a computer DSL/ADSL modem To set up the printer with a computer dial-up modem Case H Shared voice/fax line with computer modem To set up the printer with a computer DSL/ADSL modem Shared voice/fax with computer dial-up modem Example of a parallel splitter Set up faxing parallel phone systems Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Page Example of a parallel splitter 5. Optional If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the OUT port Page To set up the printer with a computer DSL/ADSL modem Example of a parallel splitter Serial-type fax setup Test fax setup To test fax setup via the printer control panel D Network setup Set up the printer for wireless communicationBefore you begin Set up the printer using the Wireless Setup Wizard Set up the printer on your wireless networkSet up the printer using the HP printer software Recommended Set up the printer using WiFi Protected Setup WPS Set up the printer using the embedded web server EWS To connect the printer using the Push Button MethodTo connect the printer using the PIN Method Change the connection type Overview of security settings Test the wireless connectionGuidelines for ensuring wireless network security Add hardware addresses to a wireless router MAC filtering Change basic network settings Other wireless security guidelinesGuidelines for reducing interference on a wireless network Turn the wireless radio on and off Change advanced network settingsView and print network settings View IP settings IP Address Subnet Mask Default Gateway DNS Address Uninstall and reinstall the HP softwareReset network settings 2. Touch Restore Network Defaults, and then touch Yes HP Utility Mac OS E Printer management toolsToolbox Windows Embedded web server To open the embedded web server Solve a problem F How do I?Get started Print Scan Copy Fax Web Services Work with ink cartridges How do I? Fax memory full G Errors WindowsCartridge Problem Unable to communicate with printer The cartridge cradle cannot move Replace the ink cartridgePaper Mismatch Paper Jam Printer Paused The printer is out of paperPrinter Offline Document failed to print Printer supply upgrade successful Previously used ink cartridge installedPrinter supply upgrade Printer supply upgrade problem Do not use SETUP cartridges Using Original HP Cartridges has its RewardsUse SETUP cartridges Counterfeit Cartridge Advisory Incompatible ink cartridges Problem with printer preparationUse color ink only? Ink sensor warning Problem with ink system Automatic document feeder cover open Index Page Page Page Page Page

HP 6600 - H7 manual Uninstall and reinstall the HP software, Reset network settings

Models: 6600 - H7