Symptom

Possible Cause

Solution

 

 

 

Cannot see

Operating system

Select Start > Run. Type //

other users on

database that

<computername> or //<PC IP address>

network.

tracks names of

(replacing “computername” and

 

machines has not

“PC-IP-address” with actual values).

 

been

Click OK.

 

synchronized, or

When the operating system database

 

an update to the

 

database is

updates (usually less than an hour)

 

pending.

this may no longer be necessary.

 

 

 

 

Firewall on PC

Disable firewall. Connection Point CP-2W

 

prevents access to

provides firewall protection for PCs

 

other systems on

connected to it.

 

network.

 

 

 

 

Cannot access

File and printer

Open Control Panel. Double-click

files or

sharing not

Network icon. Click Add Service. Select

printers of

enabled.

File and printer sharing. Click OK.

other

 

Reboot as required.

computers on

 

 

 

 

the network.

No files or printers

Go to PC with resource you want to share.

 

are shared.

Right-click resource. Select Sharing.

 

 

Select Share this folder or printer and

 

 

create share name. Apply appropriate

 

 

permissions to folder.

 

 

 

 

Users not entered

Open Control Panel on WIndows 2000

 

in Windows 2000

PC. Double-clickUsers and Passwords

 

user list.

icon. Add each user name that should

 

 

have access to resources on Windows

 

 

2000 PC.

 

 

On PCs attempting to access Windows

 

 

2000 PC, log on using one of the user

 

 

names that was added for resource

 

 

access on the Windows 2000 PC.

 

 

 

USER GUIDE

79

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HP Connection Point 2W manual Cannot see