Chapter 6

Maintenance and Troubleshooting

CAUTION Wear an anti-static wrist guard when working inside the HP Server.

If the problem persists:

1.Power off the HP Server, unplug the power cord from the power source and remove the left side cover.

2.Locate and reseat the memory modules.

3.Plug the power cord back into the power source and power on the HP Server.

4.Verify that all the memory is counted during the Power On Self Test (POST).

If the problem still persists:

1.Power off the server and unplug the power cord for the power source.

2.Remove all but one DIMM.

3.Plug the power cord back into the power source and power on the HP Server.

4.If the error is not present, power off and unplug the server then add another DIMM, continuing this process until all the DIMMS are installed or a failure occurs.

5.Verify the failure by reinstalling the DIMM by itself and attempt to duplicate the error.

6.Try the faulty DIMM in another memory slot to confirm that the slot is not defective.

7.Replace the defective DIMM.

Contact the HP Customer Support Center for further troubleshooting assistance if needed.

Network Interface Card (embedded or PCI) Problems

If the HP Server cannot connect to the network and all the LEDs are lit on the NIC:

1.Verify that there are no resource conflicts between the NIC and any other accessory. Do this from the system BIOS Setup Utility (<F2> on POST when prompted).

2.Reboot the HP Server and log into the NOS.

3.Ensure the latest and correct HP drivers are being used for the NIC.

4.Ensure the port on the switch or hub (or other device) has the same speed and duplex settings as on the NIC.

CAUTION Setting an incorrect duplex mode can degrade performance, cause data loss, or result in lost connections.

5.Test the NIC as directed in the installation tasks for each NOS. This information is in the HP Server’s Installation Manual. Also check the README files on the support driver’s disk.

6.Use the PING command to verify TCP/IP configuration.

a.Ping the IP address of the default gateway. If the PING command fails, verify that the default gateway IP address is correct and that the gateway (router) is operational.

b.Ping the IP address of a remote host (a host that is on a different subnet). If the PING command fails, verify that the remote host IP address is correct, that the remote host is operational, and that all of the gateways (routers) between this computer and the remote host are operational.

7.Directly connect two devices (with no hub, switch, or other device) using a “crossover” cable. PING the other computer’s IP address.

NOTE

The PING command uses Internet Control Message Protocol (ICMP) Echo Request and

 

Echo Reply messages. Packet filtering policies on routers, firewalls, or other types of

 

security gateways might prevent the forwarding of this traffic.

 

 

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HP Server tc2110 manual Network Interface Card embedded or PCI Problems

Server tc2110 specifications

The HP Server tc2110 is a robust and versatile solution designed to meet the needs of small to medium-sized businesses looking for reliability and performance in their IT infrastructure. This server is built on the foundation of HP's renowned engineering, making it a trusted choice for organizations needing dependable server capabilities.

One of the standout features of the HP tc2110 is its scalability. With support for multiple processors, organizations can easily upgrade their server capabilities as their needs grow. This makes it an ideal choice for businesses that anticipate future expansion and require a server that can grow alongside them. The tc2110 supports various Intel Xeon processors, offering excellent processing power and efficiency.

Another significant characteristic of the tc2110 is its high capacity for memory. The server can support substantial RAM, which enhances its multitasking capabilities and allows it to handle demanding applications with ease. This memory capacity is complemented by the server's support for various storage options, including traditional hard drives and modern solid-state drives, enabling businesses to optimize performance and data access speeds according to their specific needs.

The HP Server tc2110 also emphasizes security features, which are critical for today’s evolving cybersecurity landscape. It includes advanced hardware security features such as Trusted Platform Module (TPM) and secure boot, ensuring that data is protected against unauthorized access and potential threats.

In addition to its impressive hardware capabilities, the tc2110 is designed with energy efficiency in mind. Its intelligent cooling technologies and power management features help reduce overall operational costs while maintaining optimal performance. This makes the server not only a powerful option but also a more environmentally friendly choice, aligning with the growing trend towards sustainable IT practices.

Connectivity is another key aspect of the HP tc2110. It offers multiple ports for network connections, ensuring seamless integration into existing IT infrastructures. This connectivity enhances communication between devices and provides businesses with the flexibility to adapt to new technology advancements with ease.

Overall, the HP Server tc2110 is a well-rounded server solution that combines performance, scalability, security, and energy efficiency. Whether for intensive applications, data management, or general computing tasks, the tc2110 stands out as a reliable choice for enterprises seeking to establish or enhance their IT environments. Its blend of features makes it a compelling option for organizations aiming to streamline operations while minimizing costs.