HTC Pro2 manual Starting Synchronization, Working With Company Email, Web and Data Services 163

Starting Synchronization

Before you start synchronizing with the Exchange Server, make sure your device has been set up with a Wi-Fi or data connection to the Internet so that you can synchronize over the air. For more information about connections, see “Ways of Connecting to the Internet” on page 140.

After you finish setting up an Exchange Server connection, your device automatically starts synchronization.

To manually start synchronization:

Tap Start > Settingsand then tap Sync Data. - or -

Tap Start > ActiveSync and then tap Sync.

Note If you connect your device to your office computer via a USB or Bluetooth connection, you can use this connection to the computer to “pass through” to the network and download Outlook email messages and other information to your device.

Working With Company Email

Your device gives you instant access to your company email and lets you manage your messages easier. Direct Push, Fetch Mail, Remote email search, and email flags are just some of the tools you can use to manage your emails. This section shows you how to use these tools to manage your email.

Note Some messaging features depend on the Microsoft Exchange Server version used in your company. Check with your network administrator for the availability of these features.

Automatic Synchronization Using Direct Push

Direct Push technology (push email feature) enables you to receive new email messages on your device as soon as they arrive in your Inbox on the Exchange Server. Items such as contacts, calendar, and tasks are also immediately updated onto your device when these items have been changed or new entries have been added on the Exchange Server. To make Direct Push work, you need to have a Wi-Fi or data connection on your device.

You need to perform a full synchronization between your device and the Exchange Server first before Direct Push can be enabled.

Requirement The Direct Push feature works for your device only if your company is using Microsoft Exchange Server

2003 Service Pack 2 (SP2) with Exchange ActiveSync or higher version.

You can turn on Direct Push in the Comm Manager or ActiveSync.

To turn on Direct Push in Comm Manager:

1.Tap Start > Settings > Communications.

2.On the Comm Manager screen, tap Microsoft Direct Push’s OFF/ON switch.

To turn on Direct Push in ActiveSync:

1.Tap Start > ActiveSync > Menu > Schedule.

2.Select As items arrive in the Peak times and Off-peak times boxes.

Note When Direct Push is off, you need to manually retrieve your emails.

Web and Data Services

Section 3B. Web and Data Services 163