LG Electronics BD550 owner manual Network, Customer Support

68Troubleshooting

Network

Symtom	Cause & Solution
BD-LIVE feature does not	• The connected USB storage may not have enough space.
work.	Connect the USB storage with at least 1GB free space.
	• Ensure that the unit is correctly connected to the local area
	network and can access the internet (see pages 20-22).
	• Your broadband speed may not fast enough to use the BD-
	LIVE features. Contact your Internet Service Provider (ISP) and
	increase the broadband speed is recommended.
	• The [BD-LIVE connection] option in the [Setup] menu is set
	to [Prohibited]. Set the option to [Permitted].
Streaming video services	• Your broadband service speed may not be fast enough to
(such as YouTube™, etc.)	stream video services. Contact your Internet Service Provider
are often stopped or “	(ISP) and increase the broadband speed is recommended.
buffer” during playback.

Customer Support

You can update the Player using the latest software to enhance the products operation and/or add new features. To obtain the latest software for this player (if updates have been made), please visit http://us.lgservice.com or contact LG Electronics customer care center.

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Troubleshooting

BD561-N-BUSALLK-ENG.indd 68 2010.1.6 11:19:30 AM