Network, Picture | LG Electronics BD660 specification

Troubleshooting

42 Troubleshooting

Network

Symptom	Cause & Solution

BD-Live feature does not	yy The connected USB storage may not have enough space. Connect
work.	the USB storage with at least 1GB free space.
work.
	yy Ensure that the unit is correctly connected to the local area network
	and can access the internet (see page 19).
	yy Your broadband speed may not fast enough to use the BD-Live
	features. Contact your Internet Service Provider (ISP) and increase the
	broadband speed is recommended.
	yy The [BD-LIVE connection] option in the [Setup] menu is set to
	[Prohibited]. Set the option to [Permitted].

Streaming video services (such	yy Your broadband service speed may not be fast enough to stream
as YouTube™, etc.) are often	video services. Contact your Internet Service Provider (ISP) and
stopped or “buffer” during	increase the broadband speed is recommended.
playback.

Shared folder or files from your	yy The firewall or anti-virus software on your media server is running.
PC or a media server are not	Turn off the firewall or anti-virus software running on your PC or
displayed on the device list.	media server.
	yy The player is not connected to the local area network that your PC or
	the media server are connected.

Picture

Symptom	Cause & Solution

There is no picture.	yy Select the appropriate video input mode on the TV so the picture
	from the unit appears on the TV screen.
	yy Connect the video connection securely.
	yy Check the [HDMI Color Setting] in the [Setup] menu is set to the
	appropriate item that conforms to your video connection.
	yy Your TV may not support the resolution you have set on the player.
	Change the resolution that your TV accepts.
	yy The player’s HDMI OUT jack is connected to a DVI device that does
	not support copyright protection.

Picture noise appears.	yy You are playing a disc recorded in a Colour system that is different
	from your TV.
	yy Set the resolution which your TV accepts.

Blu-ray 3D disc playback does	yy Connect the player to your TV with HDMI cable (Type A, High Speed
not output 3D views.	HDMI™ Cable).
	yy Your TV may not support “HDMI 1.4 3D mandatory format”.
	yy The [3D Mode] option in the [Setup] menu is set to [Off ].
	Set the option to [On].