Troubleshooting

Selling or Charging Stopped

This screen displays a code number that identifies the status of the inverter’s charging or selling functions. In the MATE, this screen is titled “Stop Sell Reasons”, even though it also refers to charging. If the inverter has stopped selling or charging unexpectedly, this screen may help identify the reason. The code numbers do not usually identify inverter failures. More often they are used by a normally functioning inverter to identify external conditions that are preventing selling or charging. (If nothing has stopped, the code will indicate that as well.) See the system display manual for instructions on viewing these messages.

The acceptable limits for AC source voltage and frequency are displayed on page 46. If the AC source exceeds these limits, the inverter will stop selling and display the appropriate code. After the source returns to the acceptable range, the system display will begin a 1-minute timer. When the timer expires, the inverter will begin selling power again.

If the AC source is unstable, it may become unacceptable before the timer expires. This may cause the timer to continually reset. It is possible for brief fluctuations to occur that are too fast to be seen on a DVM. If this happens, the appropriate code will still appear on the system display for a short time to help troubleshoot the problem.

Selling current tends to raise the AC voltage by a few volts. If the utility grid has a higher voltage than nominal, selling may raise the voltage to an unacceptable level. The inverter will compensate for this effect by automatically reducing the amount of current it sells.

Additionally, undersized wires or bad connections can result in local voltage problems. If code 5 is accompanied by voltage changes that do not appear at the main utility connection, check the wiring.

Table 8 Stop Sell (and Charge) Reasons

Code Definition

0The inverter is selling power to the grid.

1 The inverter is charging batteries.

The inverter is designated as 3p Classic B or 3p Classic C. It has been commanded to stop

2charging or selling, usually because the master has gone silent. To find the exact cause, check the “Stop Sell Reason” on the master.

3

A 1-minute reconnect timer is in effect for selling. This timer takes effect as soon as the AC source

becomes acceptable.

 

The AC source voltage is below the acceptable limit for selling. Once it is restored, the display will

4change to code 3 and start the 1-minute timer. This code will also appear if the AC source fails or is completely disconnected.

5

The AC source voltage is above the acceptable limit for selling. Once it is restored, the display will

change to code 3 and start the 1-minute timer.

 

 

 

6

The AC source frequency is below the acceptable limit for selling. Once it is restored, the display

will change to code 3 and start the 1-minute timer.

 

 

 

7

The AC source frequency is above the acceptable limit for selling. Once it is restored, the display

will change to code 3 and start the 1-minute timer.

 

40

900-0112-01-00 Rev B

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Outback Power Systems GFX1424E, GFX1312E manual Selling or Charging Stopped, Stop Sell and Charge Reasons Code Definition
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GFX1448E, GFX1424E, GFX1312E specifications

Outback Power Systems has long been recognized for its innovation and reliability in the field of renewable energy solutions, particularly with its GFX series of grid-tied inverters. The GFX1312E, GFX1424E, and GFX1448E models exemplify their commitment to quality and performance, making them ideal choices for both residential and commercial applications.

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