Polycom 3725-76302-001O manual Exchange Server Integration Pane, License Status Pane

Exchange Server Integration Pane

If the Polycom RealPresence DMA system is integrated with a Microsoft Exchange server (see Microsoft Exchange Server Integration on page 175), displays the following:

●The integration status, which can be one of the following:

Unavailable — A service status or inter-server communication problem prevented determination of the integration status.

Error — The system was unable to establish a connection to the Exchange server. This could be a network or Exchange server problem, or it could be a login failure.

Awaiting Active Directory — The system isn’t integrated with the Active Directory, required for Exchange server integration.

Primary SMTP mailbox not found — The mailbox configured for the Polycom RealPresence DMA system isn’t in the system’s Active Directory cache.

Subscription pending — The Polycom RealPresence DMA system has asked the Exchange server to send it notifications and is waiting to receive its first notification to confirm that the Exchange server can communicate with the system. If this status persists for more than a minute or so, there is likely a configuration problem (such as an invalid certificate or the Exchange server is unable to resolve the RealPresence DMA system’s FQDN).

Exchange authentication failed — The credentials for the Polycom RealPresence DMA system’s mailbox are no longer valid (e.g., the password has expired).

OK — The Polycom RealPresence DMA system is receiving and processing Polycom Conferencing meeting notifications from the Exchange server.

●The host name or IP address for the Exchange server as entered on the Microsoft Exchange Server page.

●The Polycom RealPresence DMA system’s mailbox address.

●The number of Polycom Conferencing meetings today.

Click the Link button to go to the Microsoft Exchange Server page.

See also:

Dashboard on page 336

License Status Pane

Displays the license status of the selected cluster and the number of licensed and active calls. Note that a call that has multiple “legs” (spans multiple clusters) uses a license for each leg of the call (each cluster it spans).

Click the Link button to go to the Licenses page (only available if the selected cluster is the one on which you’re logged in).

See also:

Dashboard on page 336

Resource Management System Integration Pane

If the Polycom RealPresence DMA system is integrated with a Polycom RealPresence Resource Manager or CMA system (see Resource Management System Integration on page 178), displays the following:

●Host name or IP address of the RealPresence Resource Manager or CMA system.

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