Diagnostic Tools

Where:

i – index of selected AP (value will be from 0 to 3 inclusive)

bbbbbb – the last three octets of the BSSID for a discovered AP

sn – signal strength in –dBm

ch – channel

bcn – beacon interval

eeeeeeeeeee – SSID (up to first 11 characters)

DGHI – standards supported

rrrrrrrr – rates supported. Basic rates will have a “b” following the rate

+ – more rates are supported than those displayed

xxxx – WMM or UPSD if those QoS methods are supported

mmm – security mode

G:gggg – group key security

P:pppp – pairwise key security

Any/MyID – softkey to toggle between “single SSID” and “any SSID” modes

Detl/Smry – softkey to toggle between the multiple AP display (summary), and the single AP display (detail)

Numbers racing across the handset display indicate AP information is being obtained. A Waiting message indicates the system is not configured properly and the handset cannot find any APs.

Solving coverage issues

Coverage issues are best resolved by adding and/or relocating APs.

Overlap issues may be resolved by reassigning channels to the APs or by relocating them. See Chapter 11 Troubleshooting, section Access Point Problems for more information.

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Polycom 8020, 8030, 1725-36038-001 manual Solving coverage issues