Problem

Solution

 

 

I cannot change the fan

• When the Auto, Dry, or Fast mode is running or the good'sleep function

is running in the Cool mode, the air conditioner controls the fan speed

speed.

automatically and you cannot change the fan speed.

 

 

 

 

• Replace the batteries in the remote control with new ones.

The remote control does

• Make sure that nothing is blocking the remote control sensor.

• Check whether there are strong lighting apparatus near the air

not work.

conditioner. Strong light which comes from fluorescent bulbs or neon

 

 

signs may interrupt the electric waves.

 

 

The Timed on/off function

• Check whether you pressed the SET button on the remote control after

does not work.

setting the time.

 

 

The indicator blinks

• Press the Power button to turn off the air conditioner or disconnect the

continuously.

power plug. If the indicator is still blinking, contact the service centre.

 

 

 

• Check whether the air conditioner is running in a smoky area. Ventilate

Odours permeate in the

the room or operate the air conditioner in the Fan mode for 3 to 4 hours.

(There are no components used in the air conditioner that emit a strong

room during operation.

odour.)

 

 

• Check whether the drains are clean. Clean them regularly.

 

 

An error is indicated.

• If the indoor unit indicator blinks, contact the nearest service centre. Be

sure to pass the error code to the service centre.

 

 

 

Noise is generated.

• When refrigerant flow changes, noise may be generated, depending on

the status of the air conditioner. This is a normal operation.

 

 

 

Smoke is generated from

• If may not be a fire but it can be a steam generated from the outdoor

heat exchanger while the defrost function is running in the Heat mode

the outdoor unit.

in winter.

 

 

 

Water drops from the pipe

• Condensation may develop when the ambient temperature changes

connections of the outdoor

excessively. This is a normal operation.

unit.

 

 

 

English 25

Cleaning and Maintenance

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Samsung AR12KPFNDWKXSG Problem Solution Cannot change the fan, Speed, Automatically and you cannot change the fan speed

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