Problem

Solution

 

 

 

 

 

 

Vertical lines

If black vertical streaks appear on the page:

 

 

 

 

 

• The drum inside the toner cartridge has probably been

 

 

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scratched. Install a new toner cartridge.

 

 

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If White vertical streaks appear on the page:

 

 

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• The surface of the LSU part inside the machine may be dirty.

 

 

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Clean the LSU (see page 5.5).

 

 

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Gray background

If the amount of background shading becomes unacceptable,

 

 

 

 

 

the procedures below may fix the problem.

 

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• Change to a lighter weight pages. See “Paper Specifications”

 

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on page F.3.

 

 

• Check the printer’s environment; very dry (low humidity) or

 

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high humidity (higher than 80% RH) conditions can increase

 

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the amount of background shading.

 

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• Remove the old toner cartridge and install a new one. See

 

 

 

 

 

“Installing the Toner Cartridge” on page 2.4.

 

 

 

 

 

 

 

 

 

 

 

Toner smear

• Clean the inside of the printer. See “Cleaning the Inside” on

 

 

 

 

 

page 5.5.

 

 

 

 

 

• Check the paper type and quality. See “Paper Specifications”

 

 

 

 

 

on page F.3.

 

 

 

 

 

• Remove the toner cartridge and install a new one. See

 

 

 

 

 

“Installing the Toner Cartridge” on page 2.4.

 

 

 

 

 

 

 

 

 

 

 

 

Vertical repetitive

If marks repeatedly appear on the printed side of the page at

 

 

defects

even intervals:

 

 

 

 

 

 

 

• The toner cartridge may be damaged. If a repetitive mark

 

 

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occurs on the page, print a cleaning sheet several times to

 

 

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clean the cartridge; see page 5.7. After the printout, if you

 

 

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still have the same problems, install a new toner cartridge.

 

 

 

 

 

See “Installing the Toner Cartridge” on page 2.4.

 

 

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• Parts of the printer may have toner on them. If the defects

 

 

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occur on the back of the page, the problem will likely correct

 

 

 

 

 

 

 

itself after a few more pages.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• The fusing assembly may be damaged. Contact a service

 

 

 

 

 

 

 

representative.

6.16 SOLVING PROBLEMS

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Image 131
Samsung ML-2251NP manual Vertical repetitive, Defects