Operational Difficulty | What to Check | ||
|
|
|
|
| Messages consist of dial tone only | This can occur if the calling party hangs up | |
|
|
| without leaving a message and the answer/ |
|
|
| record machine requires a signal from the |
|
|
| Central Office before terminating the recording |
|
|
| process. If the machine has a "voice activation" |
|
|
| (VOX) setting, switching to VOX will often |
|
|
| prevent the problem. |
|
|
|
|
Credit Card Readers | SPIRIT customized | ||
| Won't dial out | ||
|
|
| ADMIN switch setting |
|
|
|
|
Facsimile Machine |
| ||
| Won't dial out | SPIRIT customized | |
|
|
| ADMIN switch setting |
|
| Data distortion or interruption | MODE switch setting |
|
|
|
|
|
| Doesn't answer | SPIRIT customized ringing options* |
|
| Answers on Held Call Reminder | Set facsimile machine to answer after two or |
|
|
| more rings |
|
|
|
|
* Check with the person in your organization responsible for the SPIRIT System.
23
